Assistant Manager

Wingstop; Waynesville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Wingstop is seeking an Assistant Manager for our Waynesville, NC restaurant to lead daily operations, ensuring top food quality, fast service, accuracy, and cleanliness. You will supervise shifts, train and coach team members, monitor labor and costs, and uphold standards while delivering excellent guest experiences.

The role demands hands-on leadership in a fast-paced environment. Evenings, weekends, and holidays may be required; you should be comfortable lifting up to 50 pounds and using Word

Qualifications

• Must be at least 18 years old
• High school diploma or equivalent recommended
• 1–2 years supervisory experience in food service recommended
• Strong leadership and organizational skills
• Prioritize tasks, delegate, and solve problems
• Knowledge of Microsoft Word and Excel

Responsibilities

• Lead Shift Operations: hands-on management, daily checklists, cash handling, guest interactions
• Drive Performance: ensure SOPs, maintain urgency for speed of service, monitor labor, sales, and costs
• Support Team Development: train and coach team members, provide feedback, assist with recruiting

Job description

Wingstop – Vibe Restaurants is looking for an Assistant Manager to support the daily operations of our restaurant. This position will report to the General Manager. We need a leader who can ensure our team works together to achieve the highest standards in food quality, speed, accuracy, and cleanliness.What You'll DoLead Shift Operations: You'll be a hands-on manager, completing daily checklists, handling cash, and managing guest interactions.Drive Performance: You'll ensure our standard operating procedures are followed and maintain a sense of urgency to increase speed of service. You'll also be responsible for monitoring and managing daily labor, sales, and food costs.Support Team Development: You'll help train and coach team members, providing feedback and supporting the accountability process. You'll also assist with screening applicants during the recruiting process.What You'll NeedYou must be at least 18 years oldA high school diploma or equivalent is recommendedOne to two years of supervisory experience in food service is recommendedStrong leadership and organizational skills are essential. You should be able to prioritize tasks, delegate work, and solve problemsYou should have knowledge of Microsoft Word and ExcelPhysical Requirements & Work EnvironmentThis is a fast-paced role where you will be on your feet frequently, walking and standing. You must be able to lift up-to 50 pounds. You may be required to work evenings, weekends, and holidays.If you are a proactive and detail-oriented leader who can motivate a team and deliver results, we encourage you to apply!