Assistant Manager

Slick City; Town of Texas (WI); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off

Employee discounts and perks

Job summary

A vibrant entertainment venue in Town of Texas is seeking an Assistant Manager to support operations at their indoor slide park. The ideal candidate will have strong leadership skills and a passion for guest service. Responsibilities include overseeing daily operations, mentoring staff, and ensuring exceptional customer experiences. Competitive salary and various benefits including health insurance and paid time off are offered.

Qualifications

• Proven experience in a supervisory or managerial role in the entertainment, hospitality, or retail industry.
• Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Outstanding customer service and passion for memorable experiences.
• Proficient with Microsoft Office and POS systems.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable transportation.
• Background check required.

Responsibilities

• Oversee daily operations including scheduling and inventory management.
• Lead and mentor a team of employees.
• Ensure exceptional guest experiences and maintain high standards of safety.
• Assist with hiring, training, and staff scheduling.
• Monitor inventory and ensure adequate supplies; implement controls.
• Support budgeting, financial reporting, and cash handling.
• Enforce safety protocols and regulatory compliance.
• Plan and coordinate events and group bookings with marketing.

Skills

Leadership

Customer Service

Organizational Skills

Communication

Microsoft Office

Communication skills

Education

High School Diploma

Some college preferred

Tools

Microsoft Office Suite

Point-of-Sale (POS) systems

Job description

Overview

Join our dynamic and energetic team at Slick City Plano, TX, where we create unforgettable experiences for our guests. Our indoor slide park offers fun-filled family activities, birthday parties, and more. Guided by our core values—Delight the Customer, Be Pioneers, Be Hungry, and Be Bold—we strive to create thrilling memories and push for boundless creativity.

Position Overview: We are seeking a motivated and dedicated Assistant Manager to support the daily operations of our indoor slide park. The ideal candidate will be a natural leader with exceptional organizational and communication skills, passionate about delivering outstanding guest experiences, and capable of managing a diverse team.

Responsibilities

• Operational Excellence: Oversee daily operations to ensure smooth and efficient functioning, including opening and closing the facility, scheduling, inventory management, and guest services.
• Team Leadership: Lead, mentor, and motivate a team of employees, fostering a positive and productive work environment. Provide training, support, and performance feedback.
• Guest Experience: Ensure exceptional guest experiences by maintaining high standards of safety, cleanliness, and customer service. Address guest concerns and resolve issues promptly and professionally.
• Staffing Management: Assist with hiring, training, and scheduling staff. Manage employee performance, attendance, and payroll.
• Inventory & Supplies: Monitor and manage inventory levels, ensuring adequate supplies are available. Implement efficient inventory control systems.
• Financial Oversight: Assist in budget management, financial reporting, and cost control. Ensure accurate cash handling and accounting procedures.
• Safety & Compliance: Enforce safety protocols and ensure compliance with all regulatory requirements. Conduct regular safety inspections and staff training.
• Event Coordination: Plan and execute special events, parties, and group bookings. Collaborate with marketing to promote events and activities.

Qualifications

• High School Diploma; some college preferred.
• Proven experience in a supervisory or managerial role, preferably in the entertainment, hospitality, or retail industry.
• Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
• Excellent organizational and multitasking abilities.
• Outstanding customer service skills and a passion for creating memorable experiences.
• Proficient in Microsoft Office Suite and point-of-sale (POS) systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Reliable transportation to and from work.
• Successful completion of a background check is required.

Benefits

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Employee discounts and perks include FREE park admission and discounts on food and retail.
• Team Member Exclusive Parties and Recognition Prizes.
• Bilingual Skills are a plus, but optional and can be helpful in serving our diverse customer base.
• Opportunities for career advancement and professional development.