Assistant Manager

Slick City; Dallas (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Employee discounts

Career advancement opportunities

Exclusive team events

Job summary

An indoor entertainment facility in Dallas is seeking a motivated Assistant Manager to support daily operations. This role involves overseeing smooth functioning, leading a diverse team, and delivering exceptional guest experiences. Ideal candidates have supervisory experience, outstanding organizational skills, and a passion for customer service. The position offers competitive salary, bonuses, and growth opportunities, creating a vibrant work environment focused on fun and community engagement.

Qualifications

• Proven experience in a supervisory or managerial role, preferably in the entertainment, hospitality, or retail industry.
• Outstanding customer service skills and a passion for creating memorable experiences.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Oversee daily operations to ensure smooth and efficient functioning.
• Lead, mentor, and motivate a team of employees.
• Deliver exceptional guest experiences by upholding safety and customer service standards.
• Assist with hiring, training, and scheduling staff.
• Monitor and manage inventory levels efficiently.
• Assist in budget management and financial reporting.
• Enforce safety protocols and ensure compliance with regulations.
• Plan and execute special events and group bookings.

Skills

Leadership skills

Customer service

Organizational skills

Multitasking abilities

Education

High School Diploma

Some college preferred

Tools

Microsoft Office Suite

Point-of-sale (POS) systems

Job description

Join our dynamic and energetic team at Slick City North Dallas, TX, where we create unforgettable experiences for our guests. Our indoor slide park offers fun-filled family activities, birthday parties, and more. Guided by our core values—Stand Tall Together, Love Our Community, Innovate Always, Committed to Fun, and Keep Guest Number One! —we strive to create thrilling memories and push the boundaries of creativity.

Position Overview

We are seeking a motivated and dedicated Assistant Manager to support the daily operations of our indoor slide park. The ideal candidate will be a natural leader with exceptional organizational and communication skills, passionate about delivering outstanding guest experiences, and capable of managing a diverse team.

Key Responsibilities

• Operational Excellence: Oversee daily operations to ensure smooth and efficient functioning, including opening and closing the facility, scheduling, inventory management, and guest services.
• Team Leadership: Lead, mentor, and motivate a team of employees, fostering a positive and productive work environment. Provide training, support, and performance feedback.
• Guest Experience: Deliver exceptional guest experiences by upholding the highest standards of safety, cleanliness, and customer service. Address guest concerns and resolve issues promptly and professionally.
• Staffing Management: Assist with hiring, training, and scheduling staff. Manage employee performance, attendance, and payroll.
• Inventory & Supplies: Monitor and manage inventory levels, ensuring adequate supplies are available. Implement efficient inventory control systems.
• Financial Oversight: Assist in budget management, financial reporting, and cost control. Ensure accurate cash handling and accounting procedures.
• Safety & Compliance: Enforce safety protocols and ensure compliance with all regulatory requirements. Conduct regular safety inspections and staff training.
• Event Coordination: Plan and execute special events, parties, and group bookings. Collaborate with marketing to promote events and activities.

Qualifications

• High School Diploma; some college preferred.
• Proven experience in a supervisory or managerial role, preferably in the entertainment, hospitality, or retail industry.
• Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
• Excellent organizational and multitasking abilities.
• Outstanding customer service skills and a passion for creating memorable experiences.
• Proficient in Microsoft Office Suite and point-of-sale (POS) systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Reliable transportation to and from work.
• Successful completion of a background check is required.

Perks and Benefits

• Competitive salary and performance-based bonuses.
• Employee discounts and perks include FREE park admission and discounts on food and retail.
• Team Member Exclusive Parties and Recognition Prizes.
• Bilingual Skills are a plus, but optional and can be helpful in serving our diverse customer base.
• Opportunities for career advancement and professional development.