Assistant Manager

Little Caesars; Thomasville (NC); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Little Caesars is seeking an Assistant Manager to oversee shift operations, guest experience, and sales performance. You will lead the team, train staff, and ensure adherence to brand standards and procedures in a fast-paced store environment.

You will manage line duties, handle guest concerns, promote promotions, and ensure food safety while controlling costs. This role requires hands-on leadership and a commitment to exceptional service.

Competenze

• Proven leadership and team management skills.
• Ability to train and provide feedback to staff.
• Strong focus on guest experience and service quality.

Mansioni

• Lead shifts, assign tasks (cleaning, line duties, opening/closing), and train staff.
• Use huddle board to position the team and apply policies and safety rules.
• Ensure security procedures and cash handling are followed.
• Transition into opening/closing duties as needed.
• Deliver exceptional guest service and resolve complaints.
• Open, transition, and close shifts; manage line organization and delegation.
• Maintain product quality standards and work the line when required.
• Promote sales through suggestive selling and knowledge of promotions.
• Follow food safety requirements and practices; control costs and waste.
• Count drawers and complete daily cash procedures; complete e-learning as required.

Conoscenze

leadership

training

customer service

team coordination

problem solving

Descrizione del lavoro

As an Assistant Manager for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the Assistant Manager effectively leads the team to execute great guest service and follows operating policies and procedures.

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
• Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties
• Make guests really happy by providing great guest service
• Resolve guest complaints/issues
• Lead team members to open, transition, and close shifts
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required