Assistant Manager

Dunkin' | May Brands; State College (Centre County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of growth potential

Job summary

Dunkin Franchisee in State College, PA, is seeking an Assistant Manager to oversee daily restaurant operations and lead a team to deliver exceptional guest service.

You will be responsible for hiring and training Team Members, driving sales, managing profitability, and ensuring compliance with company policies and labor laws. This role offers growth opportunities within the brand and a collaborative, team-oriented workplace.

Qualifications

• Experience delivering guest service in a fast-paced environment.
• Ability to train and develop team members and managers.
• Strong communication and problem-solving skills.

Responsibilities

• Oversee daily restaurant operations and guest service.
• Hire, train, and develop Team Members.
• Drive sales and manage store profitability.
• Ensure compliance with company policies and labor laws.
• Uphold Dunkin brand standards and foster teamwork.

Skills

Customer service

Team leadership

Sales

Training

Cash handling

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard