Assistant Manager

Dunkin' | PSP Franchising LLC; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth

Job summary

Dunkin' franchisee is seeking an Assistant Manager to direct the restaurant's daily operations, hire and supervise staff, and manage financial performance. The role focuses on delivering exceptional guest service and upholding Dunkin standards.

You will drive sales, create a positive work environment through effective training and teamwork, and model professional conduct while complying with labor and health laws. Competitive wages and growth opportunities are offered.

Qualifications

• Experience in restaurant operations preferred.
• Ability to hire, train and supervise staff.
• Knowledge of health and labor laws.
• Strong customer service and conflict-resolution skills.

Responsibilities

• Direct overall operation of the restaurant.
• Hire and oversee a team of employees.
• Manage financial performance of the store.
• Drive sales and profitability through execution of the business plan.
• Foster teamwork and maintain professional conduct.

Skills

Team leadership

Operations management

Customer service

Training & development

Teamwork & communication

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard