Assistant Manager

Black River Barn South Haven; South Haven (MI); On-site; USD 42,000 - 58,000; Full time

Job summary

Black River Barn South Haven is seeking an Assistant Manager to join our events-focused team. You will work with the Senior Assistant Manager, helping in day-to-day operations and ensuring client-tailored event success.

The role is full-time and salaried, requiring a minimum of 45 hours per week, including nights, weekends, and holidays. You will report to the Director Of Operations and help manage multi-event days with high energy and meticulous organization.

Qualifications

• 1–2 years of experience in Event Management OR a 2-year degree from an accredited university in Hospitality, Event Management, Business Administration, or related major.
• Excellent written and verbal communication skills.
• Reliable transportation and valid driver’s license required.

Responsibilities

• Assist with planning, preparation, and organization of events.
• Facilitate tours, in person and virtual.
• Respond to questions from potential clients and communicate with BRB clients, guests and vendors.
• Act as on-site Manager at events, including closing at end of night.
• Manage event set-up, tear down, and follow-up processes.
• Create and implement a marketing plan, including content collection and broadcasts for Management feedback.
• Support management with miscellaneous tasks and demonstrate excellent multitasking and problem-solving.

Skills

Excellent communication

Attention to detail

Organizational skills

Multitasking

Customer service

Team management

Physical stamina

Social media familiarity

Education

High School Diploma or GED

2-year degree in Hospitality/Event Management/Business Administration or related major

Job description

Black River Barn is looking for an Assistant Manager to join our team! In this role, you will work closely with the Senior Assistant Manager and will assist in the day-to-day operations within BRB. The ideal candidate is a positive leader who has a passion for the events industry, provides excellent customer service and is committed to the core values of BRB. Black River Barn’s core values are act with integrity, be humble, elevate others, be an ambassador, evolve and adapt, and enjoy the journey.

This position is a full time, salaried position with a minimum requirement of 45 working hours per week including nights, weekends, and holidays. Shifts will vary on a weekly basis between regular office hours to late evenings. As the Assistant Manager, you should be well-organized and possess a basic knowledge of event management. Excellent communication and attention to detail skills are vital in this role, as our success depends on meeting our client’s tailored requests. This position reports to the Director Of Operations.

Responsibilities

• Assists with the planning, preparation, and organization of events
• Facilitates tours, both in person and virtual
• Addresses questions/communication from/with potential clients
• On-site Manager at all events, which includes closing at the end of the night
• Manage event set-up, tear down, and follow-up processes
• Answering questions and addressing concerns of BRB clients, their guests, and the vendors during each event
• Creates and implements marketing plan which includes content gathering, creation of marketing broadcasts, and feedback to Management
• Anything assigned by Management
• Excellent multitasking ability
• Good problem-solving skills
• Ability to perform under stress
• Physical stamina and high energy levels
• Outstanding organizational skills
• Diligence and attention to detail
• Exceptional interpersonal skills, client oriented and friendly demeanor
• Ability to lift 50lbs
• Ability to work days, nights, weekends, and holidays
• Ability to successfully manage a team and meet targets
• Comfortable trouble shooting complex IT programs
• Working knowledge of social media programs (Instagram, Facebook, TikTok, Pinterest)

Qualifications and/or experience

• High School Diploma or GED
• 1 – 2 years of experience in Event Management OR 2-year degree from an accredited university in Hospitality, Event Management, Business Administration, or related major
• Excellent written and verbal communication skills
• Reliable transportation and valid driver’s license required