Assistant Event Manager

Blackberry Farm, LLC.; Northern (KY); On-site; USD 52,000 - 64,000; Full time

Job summary

Blackberry Farm, LLC. in Walland, TN seeks an Assistant Events Manager to ensure small to medium group events, private gatherings, and holidays are executed flawlessly with guest satisfaction as the top priority.

The role requires detail orientation, organization, and a hospitality mindset to plan logistics, manage room blocks, meals, and billing, and to support on-site guest experiences.

Qualifications

• College degree or equivalent experience in event coordination preferred.
• Hospitality industry experience is required.
• Must be proficient in Microsoft Windows, Word, Excel, PowerPoint, Outlook.
• Experience with Opera and ResortSuites, preferred.
• Must have excellent verbal & written communication skills.
• Knowledge of basic accounting principles for reporting, statistics, and budgets.
• Must be able to make sound business decisions and manage multiple projects.

Responsibilities

• Manages internal contracted groups and internal events, small to medium in size.
• Supports Event Managers for larger programs.
• Works weekends, holidays, and nights throughout the year as necessary to assist with onsite programs.
• Manages all program logistics through the planning process, execution, and billing.
• Acts as a primary contact for guests, vendors, group planners, and internal department heads, both in planning and on-site.
• Creates resumes, rooming lists, transportation manifests, and activity lists.
• Communicates program requirements and logistics to all operational staff.
• Creates and sends final invoices for group billing, and provides backups for disputed items.
• Executes holidays and small internal events within the guidelines of the budget.
• Crafts experiences for groups that will create a memorable program and work towards revenue goals.
• Creates and maintains various reports for groups and internal events/holidays to track profitability, expenses, and revenue.

Skills

Microsoft Office

Communication

Decision making

Accounting basics

Education

College degree or equivalent experience in event coordination

Tools

Opera

ResortSuites

Job description

## Assistant Event ManagerApplylocations: Walland, TNtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR100499**It's fun to work in a company where people truly BELIEVE in what they're doing!** We're committed to bringing passion and customer focus to the business.1471 W. Millers Cove RdWalland, TN 37886The Assistant Events Manager is responsible for ensuring small to medium group and event functions - such as holidays, small internal events, corporate retreats, family gatherings, and other private group gatherings - are executed in a flawless manner, always keeping the guest’s satisfaction the number one priority. The ideal candidate is detail-oriented and highly organized, has a hospitality mindset, and possesses the skills to perform the essential job responsibilities below.***Holidays:*** *Blackberry puts on Holiday Programming for all major holidays. Assistant Event Managers will be expected to be assigned to manage between 3-6 holidays a year.****Groups:****Guests gathering at Blackberry for a contracted private event - ex. corporate retreat, family reunion, wedding, leisure group.****Internal Events:****Events that Blackberry puts on that leisure guests book into– ex. Food & Wine events, Enrichments events, and Concerts (Assistant Event Managers will not be responsible for managing Internal Events, but may be asked to support Event Managers)***ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned.* Manages internal contracted groups and internal events, small to medium in size* Supports Event Managers for larger programs* Works weekends, holidays, and nights throughout the year as necessary to assist with onsite programs* Manages all program logistics through the planning process, execution, and billing. This includes room blocks, activities, meals, meetings, special needs, tracking meeting/dining room reservations, billing and post-event reporting* Acts as a primary contact for guests, vendors, group planners, and internal department heads, both in planning and on-site* Creates resumes, rooming lists, transportation manifests, and activity lists* Communicates program requirements and logistics to all operational staff* Creates and sends final invoices for group billing, and provides backups for disputed items* Executes holidays and small internal events within the guidelines of the budget* Crafts experiences for groups that will create a memorable program and work towards revenue goals* Creates and maintains various reports for groups and internal events/holidays to track profitability, expenses, and revenue**Must comply with all company policies and procedures.****To perform the essential functions of this position regular and consistent attendance is required.****Must be able to work well with other Team Members and managers and interact with our guests.****SUPERVISORY RESPONSIBILITIES*** None**EDUCATION and/or EXPERIENCE*** College degree or equivalent experience in event coordination preferred* Hospitality industry experience is required**COMPUTER SKILLS*** Must be proficient in Microsoft Windows, Word, Excel, PowerPoint, Outlook* Experience with Opera and ResortSuites, preferred.**LANGUAGE SKILLS*** Must have excellent verbal & written communication skills* Must be able to communicate effectively with guests, managers, and team members**MATHEMATICAL SKILLS*** Knowledge of basic accounting principles required for reporting, statistics, and budgets**REASONING ABILITY*** Must be able to make sound business decisions in regards to sales and customer requests* Must be able to accomplish tasks in a timely manner and manage multiple projects**PHYSICAL DEMANDS*** 80% computer and phone work at a desk* 20% on-property management including some physical demands with movement of event décor, furniture, etc.* Must be able to sit for long periods of time, and work extensively on the computer and phone while multi-tasking to complete daily responsibilities* Must be able to safely operate a company vehicle or golf cart**WORK ENVIRONMENT*** General office* May be asked to work outside in all weather conditions* Nights and Weekends required as necessary### About UsBlackberry Farm and Blackberry Mountain, Relais & Châteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they’re seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine.A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.Blackberry is an Equal Opportunity Employer.