Assistant Manager

Socket.dev; Smyrna (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Competitive salary

Employee discounts

Job summary

Nothing Bundt Cakes in Smyrna, TN is seeking an Assistant Manager to keep the atmosphere upbeat and the sweets coming. You will lead a guest-focused team, coach staff, and ensure a superior guest experience while promoting growth opportunities within a thriving bakery.

The role requires strong communication, delegation, organizational skills, and the ability to balance multiple priorities in a fast-paced environment.

Qualifications

• Demonstrates strong guest focus and interpersonal skills to engage and motivate a team.
• Able to delegate tasks, set clear expectations and manage performance.
• Highly organized and able to balance multiple priorities with good follow-up.
• Strong problem-solving skills to assess situations and decide actions.

Responsibilities

• Lead guest-facing team and ensure a superior guest experience.
• Coach and train team members; manage workloads and achieve productivity goals.

Skills

Guest focus

Delegation

Organization

Problem solving

Learning agility

Education

High school diploma or GED

Post-secondary education is a plus

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Competitive salary
• Employee discounts

At Nothing Bundt Cakes, the Assistant Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

Here are some others:

• We have great operating hours
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• We love to celebrate and bring joy to the community.

Knowledge, Skills and Abilities:

• Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.