Assistant Manager

Socket.dev; Franklin (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Competitive salary

Employee discounts

Cake discounts

Great operating hours

Job summary

Nothing Bundt Cakes is seeking an Assistant Manager in Franklin, TN, to uphold a vibrant guest experience while leading a small team. You will support daily bakery operations, manage staff, and ensure top service standards in a fast-paced environment.

Ideal candidates have 1–3 years in guest-facing roles, with leadership duties and a passion for training and coaching others to meet productivity goals. Flexible shifts including weekends and holidays are required.

Qualifications

• Maintains strong guest focus and communicates effectively, in writing and speech.
• Leads and coaches team; delegates tasks and manages performance.
• Stays organized, balances priorities, and follows up on tasks.
• Solves problems by identifying issues and proposing solutions.
• Demonstrates eagerness to learn and grow within the role.

Responsibilities

• Assist the store manager with daily operations and team supervision.
• Provide excellent guest service and coaching to front-line staff.
• Schedule shifts, monitor performance, and ensure productivity goals are met.
• Maintain a clean, welcoming bakery environment and uphold brand standards.

Skills

Guest focus

Interpersonal skills

Leadership

Delegation

Organization

Problem solving

Learning agility

Education

High school diploma or GED

Post-secondary education a plus

Tools

MS Word

Excel

Outlook

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Competitive salary
• Employee discounts

At Nothing Bundt Cakes, the Assistant Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

Here are some others:

• We have great operating hours
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• We love to celebrate and bring joy to the community.

Knowledge, Skills and Abilities:

• Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.