Assistant Manager

Waves Express Car Wash; Simpsonville (KY); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly Bonus Program

Wash Club Bonus Program

Healthcare Stipend

Free Car Washes

Paid Vacation & Sick Time Off

Descripción de la vacante

Waves Express Car Wash seeks an energetic Assistant Manager to lead front-line teams and enhance the customer experience. You will supervise staff across shifts, handle daily operations, and drive performance through service quality and sales initiatives.

Responsibilities include managing inventory, maintenance, and equipment, while ensuring adherence to company policies. The role offers a bonus program and benefits with opportunities for growth within the organization.

Formación

• Previous car wash management experience is required.
• Ability to lead front-line staff and maintain service quality.
• Comfort with sales initiatives like memberships and add-ons.

Responsabilidades

• Manage all team members reporting to Assistant Manager and Site Manager.
• Provide exceptional customer service and resolve issues.
• Oversee inventory, cleanliness, maintenance, and repairs.
• Drive business development and location growth.
• Open/close car wash operations and manage safety protocols.
• Operate the cash register and POS software accurately.
• Promote and sell Wash Club Memberships.

Conocimientos

Customer service

Team leadership

Cash handling

Sales skills

Herramientas

POS software

Descripción del empleo

Waves Express Car Wash is looking for an energetic, friendly, and responsible individual to join our exceptional management team as an Assistant Manager. This position has a large focus on customer service - from interacting with each customer to adding the "wow factor" to the customer experience. This individual will be on the front-line daily, managing and assisting customers & team members from a management capacity. Duties may include:

• Managing all team members that report to Assistant Manager & Site Manager
• Providing exceptional customer service
• Managing inventory, cleanliness, maintenance, and repairs
• Providing business development and growth
• Opening/Closing of car wash
• Loading vehicles into the car wash tunnel in a safe and efficient manner
• Managing financial performance of wash location
• Repairing/Maintaining equipment and chemicals
• Maintaining clean vacuum and car wash tunnel areas
• Operating cash register and company point of sale software
• Adhering to company policies and procedures
• Managing & Selling Wash Club Memberships
• Other duties assigned by management

Company Benefits as an Assistant Manager include:

• Quarterly Bonus Program
• Wash Club Bonus Program
• Healthcare Stipend
• Free Car Washes
• Paid Vacation & Sick Time Off (PTO)

Applicants must be available to work rotating days on weekends. Previous car wash management experience is required for the Assistant Manager position; or you may be hired into our Manager-in-Training program to complete your management experience prior to promotion to Assistant Manager. All interviews for this position will be held at our corporate office in Powdersville. Flexibility to travel to any of our five Upstate locations (for final site placement) is required for this position.

To learn more about Waves Express Car Wash, visit our website at WavesExpressWash.com

If you are looking for a company that provides growth opportunities for your career, Waves is a great organization to consider. Waves takes pride in promoting employees from within.