Assistant Manager

Live AMC; San Rafael (CA); On-site; USD 39,950 - 43,738; Full time

Benefits offered by this job

Vacation & Sick Time

Health and Wellness Programs

401K Program

Paid Holidays

Employee Rent Discount Program

Medical, Dental, Vision coverage

Job summary

Live AMC in San Rafael is looking for an Assistant Community Manager to support the Community Manager in various operational and financial tasks. The role requires strong communication skills, an eye for detail, and 6 months of experience in property management.

Compensation ranges from $29.00 to $31.75 per hour, with benefits including 401K, health programs, and paid holidays. Candidates must pass a background check, but a conviction does not automatically disqualify applications.

Qualifications

• 6 months experience in the property management industry.
• Strong communication skills both written and verbal.
• Ability to remain professional and courteous in a fast-paced environment.
• Organizational skills with strong attention to detail.

Responsibilities

• Oversee file management and run assigned reports.
• Utilize proper customer service techniques for efficient responses.
• Collect all monies due and oversee audits and evictions.
• Communicate with outside legal counsel during the eviction process.
• Finalize move in/out and renewals files, enter data in software.
• Oversee resident renter’s insurance procedure.
• Shop surrounding properties and conduct outreach marketing.
• Develop ongoing resident retention programs.

Skills

Communication skills

Organization skills

Customer service techniques

Job description

Assistant Community Manager

Assistant Manager role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community.

Responsibilities

• Oversee file management and run assigned reports
• Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests
• Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy
• Communicate with outside legal counsel during the eviction process
• Finalize move in/out and renewals files and enter data into property management software
• Oversee resident renter’s insurance procedure
• Collect deposits and process future residents’ applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures
• Maintain contact with all apartment locator services and local businesses to provide informational material
• “Shop” surrounding or competing properties and conduct outreach marketing
• Develop and maintain on‑going resident retention programs
• Report unusual or extraordinary circumstances regarding the property or residents
• Maintain a professional appearance and conduct at all times

Qualifications

• 6 months experience in the property management industry
• Strong communication skills both written and verbal
• The ability to remain professional and courteous in a fast‑paced working environment
• Organization skills with strong attention to detail

Compensation & Benefits

Full‑time: $29.00 to $31.75 per hour.

• Vacation & Sick Time for Full & Part‑Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA – Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short‑Term Disability coverage available

*Outlined benefits are subject to change and may vary based on location or employee status*

Employment Information

AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.