Assistant Manager

Live AMC; Phoenix (AZ); On-site; USD 31,684 - 33,062; Full time

Job summary

AMC, LLC in Phoenix, AZ is seeking an Assistant Community Manager to support the Community Manager in overseeing the financial and operational aspects of the community. You will handle file management, run reports, and ensure accurate data entry in the property management system.

This role emphasizes strong communication, professional conduct in a fast-paced environment, and attention to detail. You will assist with collections, move‑outs, renewals, inspections, and coordinating with outside

Qualifications

• 6 months experience in the property management industry.
• Strong communication skills both written and verbal.
• Ability to remain professional and courteous in a fast-paced working environment.
• Organization skills with strong attention to detail.

Responsibilities

• Oversee file management and run assigned reports
• Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests
• Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy
• Communicate with outside legal counsel during the eviction process
• Finalize move in/out and renewal files and enter data into property management software
• Oversee resident renter’s insurance procedure
• Collect deposits and process future residents’ applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures
• Maintain contact with all apartment locator services and local businesses to provide informational material
• Shop surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Report unusual or extraordinary circumstances regarding the property or residents
• Maintain a professional appearance and conduct at all times

Skills

Property management

Communication skills

Professional demeanor

Organizational skills

Job description

The Assistant Community Manager supports and assists the Community Manager in overseeing and managing the financial and operational aspects of the community.

Responsibilities

• Oversee file management and run assigned reports
• Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests
• Collect all monies due and oversee audit evictions, potential skips, and move‑outs by walking units to evaluate occupancy
• Communicate with outside legal counsel during the eviction process
• Finalize move in/out and renewal files and enter data into property management software
• Oversee resident renter’s insurance procedure
• Collect deposits and process future residents’ applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures
• Maintain contact with all apartment locator services and local businesses to provide informational material
• Shop surrounding or competing properties and conduct outreach marketing
• Develop and maintain on‑going resident retention programs
• Report unusual or extraordinary circumstances regarding the property or residents
• Maintain a professional appearance and conduct at all times

Requirements

• 6 months experience in the property management industry
• Strong communication skills both written and verbal
• Ability to remain professional and courteous in a fast‑paced working environment
• Organization skills with strong attention to detail

Compensation

Full‑Time $23.00 to $24.00 per hour.

Benefits

• Vacation & Sick Time for Full & Part‑Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA – Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short‑Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

Applicants will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified applicants with arrest or conviction records will be considered for employment. Only qualified candidates will be contacted.

AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information. Equal Opportunity Employer, including disabled and veterans.