Assistant Manager

The Lash Lounge Roseville - Nugget Plaza/Sacramento - DOCO; Roseville (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Salary commensurate with experience

Annual Bonus Plan

Free lash extensions and all salon services

Discounts on retail products

Job summary

A leading salon is seeking a highly motivated Assistant Salon Manager to join their Roseville team. Focused on delivering exceptional customer service and sales management, the ideal candidate will thrive in a high-end environment and drive the success of our salon while supporting and managing staff.

Qualifications

• Experience managing employees in a salon, spa, or membership business.
• Exceptional customer service and computer skills.
• Legally eligible to work in the U.S. with reliable transportation.

Responsibilities

• Focus on improving sales and managing the team effectively.
• Lead marketing activities for salons.
• Monitor key performance indicators (KPI's) for business improvements.

Skills

Customer Service

Sales Management

Employee Management

Education

College Degree in Business Management

Tools

MindBody Online

Job description

We are looking for a highly motivated and experienced Assistant Salon Manager for The Lash Lounge in Roseville.

Who we are:

The Lash Lounge is the premier salon for lash extensions in the United States. Founded in Dallas, TX, The Lash Lounge offers a complete menu of services including tinting, threading, perming, and more. We take pride in consistently creating an inviting atmosphere with a focus on an exceptional guest experience.

Who we want on our team:

We are looking for an Assistant Salon Manager for our busy Roseville salon. You will report directly to the Salon Manager, and your focus will be on providing excellent customer service to all our guests and staff, helping to manage our growing team of Front Desk Associates and Stylists, and cultivating a positive and fun work environment. You will be highly focused on sales, managing company goals, and training our staff in selling memberships and retail.

Previous Membership Sales and Management experience is required.

Benefits:

• Salary commensurate with experience
• Annual Bonus Plan
• Free lash extensions and all other salon services
• Discounts on retail products

Responsibilities:
Your focus will be on improving sales, directly with front desk coverage, and indirectly via observing and coaching team members, identifying opportunities, and capitalizing on sales. You will also lead the Marketing activities for both salons using our branded marketing tools and platforms, online, in-salon and through official business partnerships. The Key Performance Indicators (KPI’s) for the role include the following, and may be updated based on performance and business needs. There may be opportunities to directly manage front desk & stylist resources (depending on experience).

• Salon Occupancy
• Lead Conversions
• Re-bookings (guest satisfaction)
• Membership Sales
• Retail Sales
• Upgraded experiences Sales
• Social Media Followers (marketing)
• Online Ratings (marketing)

Required Skills:

• Experience managing employees
• Experience with front desk sales, preferably in salon, spa, or membership businesses
• Exceptional customer service and computer skills, MindBody Online experience is a plus
• College Degree in Business Management or another relatable field is preferred
• You must be legally eligible to work in the United States with reliable transportation

If you are sales driven, if you get excited about motivating your staff and building a winning culture, and you love working in a high-end spa-like setting, then apply now