Assistant Manager

ACG BBQ, LLC; Richmond (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Monthly Bonuses

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401K with 4% Matching

Manager Meals

Vacation Benefit - $2,500 for travel

Job summary

ACG BBQ, LLC is seeking a manager in Richmond, Virginia to oversee operations ensuring an exceptional guest experience. Responsibilities include hiring and training staff, maintaining a safe environment, and ensuring performance meets company standards.

Ideal candidates should have at least two years of restaurant management experience, strong interpersonal and time management skills, and proficiency with Microsoft Office. The role requires flexibility for a 50-hour workweek.

Qualifications

• At least two years restaurant management experience.
• Ability to read and interpret safety rules and manuals.
• Ability to write routine reports and correspondence.

Responsibilities

• Assist in hiring, training, and evaluating team members.
• Ensure a safe and engaging atmosphere.
• Provide clear expectations to team members.
• Oversee team performance through communication.
• Respond to immediate store needs.

Skills

Ability to speak and read English

Interpersonal skills

Time management skills

Mathematical skills

Computer proficiency (Microsoft Office)

Job description

Managers receive the following benefits

• Monthly Bonuses
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K - W/ 4% Matching
• Manager Meals
• Vacation Benefit – We’ll give you $2,500 a year to take your dream vacation! (Must be in management for one year.)

Essential Duties

Our managers are tasked with running the Operations to ensure that our guests get that one of a kind experience that they have come to know and expect at each and every Sonny’s location. More specifically managers:

• Assist in the process to hire, train and develop, schedule, and evaluate hourly team members in his/her store.
• Ensure that our restaurants have safe, professional, and engaging atmosphere.
• Are the go-to resource for all hourly team members; they go out of their way to address the individual needs and concerns of our team members every day!
• Provide clear benchmarks and expectations to hourly team members so that each shift runs smoothly.
• Oversee and ensure all hourly team members’ performance is meeting company expectations through constant follow-up and communication.
• Respond to immediate store needs
• Ensure every guest receives exceptional service and a memorable experience.
• Execute all operations policies, procedures, and programs within the store (and ensure they are followed by others to keep Sonny’s a great place to work!)
• Ability to work at least 45 hours per week
• Report information to General Manager through plans of action, AOR’s, goals, etc.
• Performs other duties as assigned.
• Must have the flexibility to work a 50-hour workweek, with the understanding that during peak seasons or business needs, additional hours may be required.

Required Skills and Experience

• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restaurant employees.
• At least two years restaurant management experience
• Excellent interpersonal skills.
• Strong time management skills.
• Solid reading, writing, and mathematical skills
• Proficient in using computers to include use of the Microsoft Office programs.

Physical Demands and Work Environment

• Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds.