Assistant Manager

ACG BBQ, LLC; New York (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Monthly Bonuses

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401K - W/ 4% Matching

Manager Meals

Vacation Benefit – $2,500/year

Job summary

Sonny’s BBQ in New York, NY is seeking a seasoned Restaurant Manager to lead daily operations, ensuring a welcoming guest experience and consistent service standards across shifts. You will hire, train, schedule, and evaluate hourly staff, maintain a safe, professional atmosphere, and drive performance through clear expectations and ongoing communication with the team.

Even during peak periods you’ll manage workloads effectively and report to the General Manager with actionable plans to sustain

Qualifications

• Ability to speak and read English; write routine reports.
• Minimum of two years restaurant management experience.
• Excellent interpersonal skills.
• Strong time management.
• Proficient with Microsoft Office.

Responsibilities

• Hire, train and develop hourly team members.
• Schedule and evaluate hourly staff in store.
• Maintain safe, professional and engaging atmosphere.
• Provide clear benchmarks and expectations for shifts.
• Oversee hourly team performance with follow-up and coaching.
• Respond to immediate store needs and ensure guest service.

Skills

English language proficiency

Restaurant management experience

Interpersonal skills

Time management

Numerical literacy

Tools

Microsoft Office

Job description

Managers receive the following benefits:

• Monthly Bonuses
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K - W/ 4% Matching
• Manager Meals
• Vacation Benefit – We’ll give you $2,500 a year to take your dream vacation! (Must be in management for one year.)

Our managers are tasked with running the Operations to ensure that our guests get that one of a kind experience that they have come to know and expect at each and every Sonny’s location. More specifically managers:

• Assist in the process to hire, train and develop, schedule, and evaluate hourly team members in his/her store.
• Ensure that our restaurants have safe, professional, and engaging atmosphere.
• Are the go-to resource for all hourly team members; they go out of their way to address the individual needs and concerns of our team members every day!
• Provide clear benchmarks and expectations to hourly team members so that each shift runs smoothly.
• Oversee and ensure all hourly team members’ performance is meeting company expectations through constant follow-up and communication.
• Respond to immediate store needs
• Ensure every guest receives exceptional service and a memorable experience.
• Execute all operations policies, procedures, and programs within the store (and ensure they are followed by others to keep Sonny’s a great place to work!)
• Ability to work at least 45 hours per week
• Report information to General Manager through plans of action, AOR’s, goals, etc.
• Performs other duties as assigned.
• Must have the flexibility to work a 50-hour workweek, with the understanding that during peak seasons or business needs, additional hours may be required.

Required Skills and Experience

• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restaurant employees.
• At least two years restaurant management experience
• Excellent interpersonal skills.
• Strong time management skills.
• Solid reading, writing, and mathematical skills
• Proficient in using computers to include use of the Microsoft Office programs.

Physical Demands and Work Environment (so you know what you are getting into)

• Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds.