Assistant Manager

Sofive; Rancho Cucamonga (CA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Bonus opportunities

Growth within company

Job summary

Sofive Rancho Cucamonga is seeking an Assistant Manager to support the General Manager in daily operations, sales growth, and center management. This role will drive soccer programming, leagues, rentals, and customer retention while supervising staff and ensuring exceptional service.

You will help lead staff performance, foster strong customer relationships with players and captains, and ensure the center operates efficiently with a hands-on, flexible leadership approach.

Qualifications

• Minimum of 3 years in sales, management, or leadership roles.
• Strong knowledge of the soccer industry and local market.
• Passion for soccer, customer service, and community-building.
• Excellent communication and relationship-building skills.
• Spanish language skills are highly valued.
• College degree strongly preferred.

Responsibilities

• Prospect new business opportunities and develop client relationships to meet sales goals.
• Support sales strategies for leagues, tournaments, rentals, events, and re-bookings.
• Build strong relationships with team captains, players, customers, and local soccer organizations.
• Focus on customer experience, retention, and re-engagement of players.
• Assist in planning, scheduling, and managing all soccer programs for smooth operations.
• Support the GM with daily operations, staff supervision, and projects.
• Participate in hiring, onboarding, training, coaching, and performance reviews.
• Train and supervise center staff to meet operational standards.
• Attend weekly management meetings to ensure strong team communication.
• Assist with league nights, tournaments, rentals, events, and facility coverage.
• Perform other duties as assigned.

Skills

Sales leadership

Customer service

Team leadership

Communication skills

Relationship management

Planning & organizing

Spanish language

Education

College degree preferred

Job description

Assistant Manager: Sofive Rancho Cucamonga

About Sofive

Sofive is a rapidly growing soccer center operator developing modern sports facilities built around small-sided soccer. Our centers bring together leagues, tournaments, rentals, youth programs, events, and community soccer experiences in a high-energy, customer-focused environment.

Position Overview

Sofive is seeking an Assistant Manager to support the General Manager in the daily operation, sales growth, and overall management of the center. This role will help drive soccer programming, leagues, tournaments, rentals, customer retention, staff supervision, and day-to-day facility operations.

The Assistant Manager will play a key role in creating a strong customer experience, building relationships with players and team captains, supporting staff performance, and ensuring the center operates efficiently. This position requires flexibility, leadership, strong communication skills, and a hands‑on approach.

Key Responsibilities

• Prospect new business opportunities, develop client relationships, and work to achieve or exceed individual and center sales goals.
• Support the execution of sales strategies for leagues, tournaments, rentals, events, and re-bookings.
• Build and maintain strong relationships with team captains, players, customers, and local soccer organizations.
• Focus on customer experience, retention, and re-engagement of current and past players.
• Assist in planning, monitoring, scheduling, and managing all soccer programs to ensure smooth operations and strong customer service.
• Support the General Manager with day-to-day center operations, staff supervision, and delegated projects.
• Participate in hiring, onboarding, training, coaching, and performance reviews of staff members.
• Help train and supervise center employees to ensure operational standards are met.
• Attend weekly management and staff meetings to support strong communication across the team.
• Assist with league nights, tournaments, rentals, events, and facility coverage as needed.
• Perform other duties as assigned that are consistent with the role and operational needs of the center.

Qualifications

• Minimum of 3 years of sales, management, or leadership experience, preferably within soccer, sports, hospitality, events, or facility operations.
• Strong understanding of the soccer industry and the local soccer market.
• Passionate about soccer, customer service, and community-building.
• Assertive, energetic, organized, punctual, and motivated to help grow the business.
• Strong relationship management skills with the ability to connect with customers, players, captains, staff, and local partners.
• Excellent communication skills and the ability to build rapport quickly.
• Ability to plan, organize, and execute the work required to run a successful soccer center.
• Spanish language skills are highly valued.
• College degree strongly preferred.

Compensation and Benefits

• $22.50 / hour
• Bonus opportunities.
• Opportunity to grow within a rapidly expanding soccer and sports facility business.