Assistant Manager

Northdale Oil, Inc.; Northern (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Northdale Oil, Inc. is seeking an Assistant Store Manager to oversee daily store operations and drive exceptional customer service. You will support store leadership, supervise staff, and ensure policies are followed to maintain a welcoming, efficient store environment.

The role emphasizes coaching, training and motivating team members, managing inventory, and executing promotions while upholding Northdale’s standards and safety procedures.

Qualifications

• High School Diploma required.
• 1+ year of retail management or leadership preferred.
• Effective communication skills.
• Ability to coach, train and motivate employees.
• Comfortable working in a fast-paced environment.
• Ability to problem solve and multi-task.
• Strong work ethic.

Responsibilities

• Maintain high level of customer service.
• Assist in recruiting, training, and motivating individuals.
• Supervise and communicate company policy.
• Assist in performing, implementing, and enforcing established daily operating procedures to ensure store is clean, stocked, organized, and well kept.
• Assist in ordering, inventory management, and relevant tasks.
• Maintain quality brand image standards.
• Implement monthly promotions ensuring all POS is properly posted.
• Communicate any merchandising problems, price change requests, and equipment problems.
• Enforce all safety policies and procedures and report all employee and/or customer incidents.

Skills

Effective communication

Coaching & motivation

Fast-paced environment

Problem solving & multitasking

Strong work ethic

Retail management experience

Education

High School Diploma

Job description

Description

The Assistant Store Manager helps supervise the day-to-day convenience store operations. The Assistant Store Manager is a vital member of our organization playing an essential role in the retention of team members and providing a welcoming, positive experience to customers. The self-motivated, service-orientated individual will be accountable for demonstrating Northdale's culture of exceptional customer service and team orientated mindset.

Requirements

Responsibilities and Duties

• Maintain high level of customer service.
• Assist in recruiting, training, and motivating individuals.
• Supervise and communicate company policy.
• Assist in performing, implementing, and enforcing established daily operating procedures to ensure store is clean, stocked, organized, and well kept.
• Assist in ordering, inventory management, and relevant tasks.
• Maintain quality brand image standards.
• Implement monthly promotions ensuring all POS is properly posted.
• Communicate any merchandising problems, price change requests, and equipment problems.
• Enforce all safety policies and procedures and report all employee and/or customer incidents.

Qualifications

• High School Diploma required.
• 1+ year of retail management or leadership preferred.
• Specific skills:
• Effective communication skills.
• Ability to coach, train and motivate employees.
• Comfortable working in a fast-paced environment.
• Ability to problem solve and multi-task.
• Strong work ethic.