Assistant Manager

Dunkin' | Cadette/Nadreau Network; Erving (MA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Massachusetts seeks an Assistant Manager to oversee daily restaurant operations, hire and supervise staff, and ensure guest satisfaction.

You will drive sales, coach team members, and uphold company standards and labor laws while delivering strong financial performance and growth opportunities for committed employees.

Qualifications

• Experience managing a restaurant or retail team.
• Strong communication and training abilities.
• Knowledge of labor laws and health/safety guidelines.

Responsibilities

• Direct overall restaurant operations and staff to deliver guest service.
• Drive sales and profitability by executing the business plan.
• Foster teamwork through training and communication.
• Maintain professional conduct with customers and management.
• Model integrity and compliance with policies and laws.

Skills

Team leadership

Customer service

Hiring & training

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan

• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building

• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management

• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand

• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages

• Awesome team-oriented environment

• Lots of potential for growth within the company for those who work hard