Assistant Manager

Dunkin' | Cadette/Nadreau Network; Fitchburg (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Growth opportunities

Team environment

Job summary

The Dunkin franchise location in Fitchburg, MA is seeking an Assistant Manager to oversee daily operations, hire and supervise staff, and ensure excellent guest service.

This role also focuses on driving sales, managing costs, and enforcing company policies to maintain a compliant, productive team.

Qualifications

• Experience in leading teams and delivering guest service.
• Ability to follow company policies and maintain professional conduct.

Responsibilities

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork through training and communication
• Conduct oneself professionally when dealing with customers, Team Members, and management
• Uphold labor and health laws and Dunkin standards

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan

• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building

• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management

• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand

• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages

• Awesome team-oriented environment

• Lots of potential for growth within the company for those who work hard