Assistant Manager

KPM Property Management; Nashville (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

KPM Property Management in Nashville seeks an ambitious Assistant Manager to oversee daily operations of our apartment communities under the guidance of the Property Manager. The role supports leasing, rent collection, and exceptional resident service while coordinating with staff.

The position is full-time, compensation will range based on experience, and requires strong communication skills and a proactive approach to property management tasks.

Qualifications

• 3+ years of experience as an Assistant Manager on a multifamily property.
• Knowledge of leasing, renewal, rent collection and property management and maintenance staff handling.
• Experience with Onesite, CAM or CAPS.
• Excellent verbal and written communication skills.

Responsibilities

• Collect all rent, late fees, and utility payments.
• Prepare, file, and follow up on eviction cases in a timely manner.
• Reduce delinquency by conducting timely unit walk-throughs.
• Review lease expirations on a 90-day cycle and follow up on renewals.
• Fulfill all tasks in the leasing process (TAA, applications, addendums, screening, approval criteria).
• Perform other duties as assigned.

Skills

Leasing

Rent collection

Customer service

Communication

Organization

Multifamily experience

Education

High School Diploma or Equivalent

Tools

Onesite

CAM

CAPS

Job description

KPM is looking for an ambitious Assistant Manager with strong customer service skills and a passion for people to join our Nashville apartment complexes!

This is a full time position and compensation will range based on experience.

The Assistant Manager is responsible for the daily operations of a property under the guidance of the Property Manager. This role assists in leasing, collections of rent while providing exceptional service to residents and supporting the rest of the staff.

Responsibilities{{:}}

• Collect all rent, late fees, and utility payments
• Prepare, file, and follow up on all eviction cases in a timely manner
• Reduce delinquency by performing timely walk-throughs of units
• Review lease expiration on a 90-day cycle and follow up with current residents on renewals
• Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)
• Perform other duties assigned

Requirements{{:}}

• High School Diploma or Equivalent required / College degree preferred
• 3+ years of experience as an Assistant Manager on a multifamily property
• Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
• Experience with CAM or CAPS
• Experience with Onesite
• Excellent verbal and written communication skills
• Must be able to communicate effectively with residents and team members
• High sense of urgency, with the ability to meet deadlines
• Ability to remain organized, professional, and respectful in challenging situations

Physical Requirements / Working Conditions{{:}}

• Prolonged periods sitting, standing, and walking throughout the workday
• Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders
• Must be able to type efficiently
• Must be able to lift up to 15 pounds
• Must be able to work indoors / outdoors or in extreme weather conditions
• Must be able to work weekends and/or evenings on a rotating schedule