Assistant Manager - Nashville, TN

KPM; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

KPM is seeking an ambitious Assistant Manager for our Nashville, TN property. The role focuses on daily property operations, leasing, rent collection, and delivering exceptional resident service under the Property Manager's guidance.

Ideal candidates bring 3+ years in multifamily Assistant Manager roles, strong knowledge of leasing cycles, and proficiency with Onesite and CAM/CAPS. Excellent communication and organizational skills are required for a fast-paced environment.

Qualifications

• 3+ years of experience as an Assistant Manager on a multifamily property
• Knowledge of leasing, renewal, collecting rent and property management operations
• Experience with Onesite
• Customer service experience and strong communication
• Ability to stay organized, meet deadlines and handle challenging situations

Responsibilities

• Oversee daily operations of a property under the Property Manager
• Assist in leasing, rent collection and resident services
• Process notices and eviction-related tasks as needed
• Monitor lease expirations and renewals on a 90-day cycle
• Coordinate leasing processes (applications, screening, addendums)
• Support staff and other duties as assigned

Skills

Customer service

Leasing & renewals

Rent collection

Communication

Organization & deadline-driven

Education

High school diploma or equivalent

College degree preferred

Tools

OneSite

CAM

CAPS

Job description

KPM is looking for an ambitious Assistant Manager with strong customer service skills and a passion for people to join our team at one of our Nashville, TN properties!

This is a full time position and compensation will range based on experience.

If you inspire others by your energetic and engaging personality, have a natural curiosity and interest in people then KPM is for you! We are looking for people wanting to kick start their careers in a fast paced and growing company!

The Assistant Manager is responsible for the daily operations of a property under the guidance of the Property Manager. This role assists in leasing, collections of rent while providing exceptional service to residents and supporting the rest of the staff.

Responsibilities

• Collect all rent, late fees, and utility payments
• Issue notices (3-day, lock out, etc.)
• Prepare, file, and follow up on all eviction cases in a timely manner
• Reduce delinquency by performing timely walk-throughs of units
• Review lease expiration on a 90-day cycle and follow up with current residents on renewals
• Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)
• Perform other duties assigned

Requirements

• High School Diploma or Equivalent required / College degree preferred
• 3+ years of experience as an Assistant Manager on a multifamily property
• Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
• Experience with CAM or CAPS
• Experience with Onesite
• Customer service experience
• Excellent verbal and written communication skills
• Must be able to communicate effectively with residents and team members
• High sense of urgency, with the ability to meet deadlines
• Ability to remain organized, professional, and respectful in challenging situations

Physical Requirements / Working Conditions

• Prolonged periods sitting, standing, and walking throughout the workday
• Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders
• Must be able to type efficiently
• Must be able to lift up to 15 pounds
• Must be able to work indoors / outdoors or in extreme weather conditions
• Must be able to work weekends and/or evenings on a rotating schedule