Assistant Manager

Workstream; Mishawaka (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Competitive pay plus tips

Flexible scheduling

Referral program

Employee discount

Job summary

Wetzel's Pretzels in Mishawaka, IN is seeking an Assistant Manager to oversee daily bakery operations in the General Manager's absence, ensuring quality, safety, and customer service. Responsibilities include supervising staff, scheduling, hiring, training, and maintaining equipment, with a requirement of 30-40 hours weekly and weekend availability; ServSafe license funded by the company.

No experience required but reliable transportation is essential; benefits include health, dental and vision

Qualifications

• Experience supervising restaurant staff and ensuring quality service.
• Willingness to obtain ServSafe license; company pays fees.
• Availability for 30–40 hours per week with weekend shifts.

Responsibilities

• Direct daily bakery operations in GM absence
• Supervise and train employees, schedule, and recruit
• Maintain safety, quality, and customer service standards
• Oversee inventory, equipment, and store audits
• Cash handling, baking, expediting, and general tasks

Skills

Staff supervision

Customer service

Team leadership

Education

ServSafe certification

Job description

Assistant Manager at Wetzel's Pretzels

As an Assistant Manager, you will have the overall responsibility for directing the daily operations of the bakery in the General Manager's absence. You will ensure compliance with company standards in all areas of operation, including supervision and training of staff, product preparation and delivery, customer relations, bakery maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

The ideal candidate must be available to work 30-40 hours per week, and overtime when needed. Must have reliable transportation. Previous food experience is a plus! The candidate will be expected to obtain a ServSafe license (all fees will be paid by company).

Responsibilities:

• Direct all daily operations of the bakery in the absence of the General Manager
• Must have open availability (weekends is a must) and reliable transportation
• Supervise and train employees, ensuring all food preparation is complete
• Assist in recruiting, interviewing, and hiring new team members
• Motivate and train new team members
• Assist in day-to-day operations including scheduling, ordering, and team development
• Ensure compliance with safety and security policies
• Maintain facility, equipment, and grounds through regular maintenance
• Ensure compliance with company standards and store audit requirements
• Provide excellent customer service and maintain consistent product quality
• Perform all tasks including cashiering, rolling, baking, and expediting

As an Assistant Manager at Wetzel's Pretzels, you will not only be part of a growing brand, but you will also enjoy a range of benefits and perks:

• Health, Dental and Vision Insurance
• Competitive pay plus tips
• Flexible scheduling
• Referral program to earn additional rewards
• Employee discount on our delicious pretzels and drinks

What does a perfect working environment look like for you?

• Do you thrive in a fast-paced environment where you can showcase your problem-solving and decision-making skills?
• Are you passionate about delivering exceptional customer service and creating a positive guest experience?
• Do you enjoy working as part of a team and motivating and training new team members?
• Are you reliable, with a strong work ethic and a passion for achieving results?
• Do you have reliable transportation and are available to work weekends and major holidays?

We are a fresh bakery producing hot, crave-able, hand-made pretzels that are best in class ……just like our teams! No experience is required but bring your A game…. you need to be reliable, positive and enjoy delighting our fabulous customers. If this sounds like you and you want to be a part of a fun, growing brand!