Assistant Manager

ADP, Inc.; Maryland; Presencial; USD 32 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

401(k) and profit sharing

Employee discounts

Flexible scheduling

Resumo da oferta

Conrad’s Seafood Restaurant in Abingdon, MD is seeking an experienced Assistant Manager to oversee front-of-house operations and support events and promotions. You will lead shifts, supervise staff, train teams on core values, and coordinate guest experiences to maintain high service standards.

The role emphasizes working evenings and weekends, using Toast and Canva to promote promotions, and maintaining guest satisfaction across all touchpoints.

Qualificações

• At least two years of restaurant management experience.
• Experience with front-of-house operations and staff supervision.
• Proficiency with Toast and Canva preferred.

Responsabilidades

• Lead front-of-house operations during assigned shifts.
• Supervise servers, bartenders, hosts, food runners, and bussers.
• Coordinate events and promotions like bingo and trivia.
• Create employee schedules and manage administrative tasks.
• Ensure guest satisfaction and address concerns promptly.

Conhecimentos

Restaurant management

Customer service

Event coordination

Ferramentas

Toast POS

Canva

Google Sheets

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Abingdon, Abingdon, MD, US

18 days ago Requisition ID: 1110

Salary Range: $23.00 To $25.00 Hourly

Job Description

Come join the growing team at Conrad’s Seafood Restaurant in Abingdon!

We are seeking an experienced, energetic Assistant Manager to oversee front-of-house operations and support our in-house events and promotions.

This role is ideal for a hands-on leader who can confidently run a shift, develop employees, maintain service standards, and create a positive experience for our guests. The right candidate will also be organized, creative, and comfortable using technology to help promote events such as bingo, trivia, themed nights, and other activities designed to bring guests into the restaurant.

Location: Abingdon, Maryland

Key Responsibilities

Lead front-of-house operations during assigned shifts.

Maintain a visible presence in the dining room through table touching and actively supporting the team.

Supervise servers, bartenders, hosts, food runners, and bussers.

Train and coach employees on Core Values and job responsibilities.

Hold staff accountable for attendance, appearance, cleanliness, teamwork, and performance.

Interact with guests and address concerns promptly and professionally.

Monitor table flow, ticket times, cleanliness, and overall service.

Coordinate communication between the front-of-house and kitchen teams.

Assist with opening, closing, cash handling, and Toast POS procedures.

Events and Promotions

Coordinate in-house events such as bingo, trivia, themed nights, and other guest promotions.

Create flyers and promotional materials using Canva.

Develop creative event ideas that encourage guests to visit the restaurant.

Help promote upcoming events through in-store marketing.

Scheduling and Administrative Support

Create employee schedules based on staffing and business needs.

Complete assigned administrative tasks and projects accurately and on time.

Maintain organized schedules, documents, flyers, and event information.

Skills and Qualifications

At least two years of restaurant management experience is required.

Previous serving and bartending experience strongly preferred.

Strong knowledge of front-of-house restaurant operations.

Excellent guest-service and problem-solving skills.

Experience creating employee schedules.

Proficiency with Toast and Canva preferred.

Experience using Google Sheets, Microsoft Word, email, social media, and other digital tools.

Available to work evenings, weekends, holidays, and other shifts based on business needs.

Medical, dental, and vision benefits

401(k) and profit-sharing, subject to eligibility requirements

Opportunities for professional growth and advancement

Conrad’s is an equal opportunity employer. We do not discriminate against applicants or employees based on age, color, sex, disability, national origin, race, religion, veteran status, or any other status protected by applicable law.

Benefits Include: Employee Discounts, Referral Program, Flexible Scheduling, Health Benefits (for full-time employees), 401k & Profit Sharing (eligibility requirements apply)

It is the policy of Conrad's Crabs not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.