Assistant Manager

McAlister Inc; Marion (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

McAlister Inc. Assistant Manager position overseeing daily restaurant operations, inventory, scheduling, interviewing and supervising shifts. You will train team members and ensure exceptional guest experiences while upholding company standards.

Position requires strong leadership, communication, and the ability to manage multiple tasks in a fast-paced environment. This role may involve opening/closing duties and cash handling as part of daily operations.

Qualifications

• Previous restaurant management or supervisory experience preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Strong leadership and communication skills.
• Experience in inventory, ordering and scheduling.

Responsibilities

• Supervise shifts and coach team members to ensure service standards.
• Manage inventory, ordering, scheduling and interview candidates.
• Open and close restaurant operations including cash handling.
• Address guest issues and ensure a positive guest experience.
• Collaborate with General Manager to train and develop staff.

Skills

Team leadership

Communication

Customer service

Inventory mgmt

Staff training

Education

High school diploma or equivalent

Tools

POS systems

MS Office

Job description

The Assistant Manager is a critical part of the restaurant management team, ensuring we provideexceptional service and delicious food in a clean, safe and welcoming environment. The AssistantManager will be responsible for performing all management duties including inventory, ordering,scheduling, interviewing and supervising each shift they work. The Assistant Manager will work a varietyof shifts and will assist, train and coach team members in all positions to ensure an exceptional Guestexperience.Key Duties and ResponsibilitiesManaging, monitoring, coaching and training team members to ensure operational execution.Takes ownership in driving sales and repeat Guest visits.Ensures Guest satisfaction through following the Six Service Standards and PLUS 1 as needed.Completes weekly inventory duties alongside the General Manager.Interviews candidates and provides hiring recommendations to General Manager or completes the hiring process for selected team members.Applies progressive discipline and documents team members relations when needed to ensure company policies, procedures and values are upheld.Works with General Manager to provide performance reviews and coaching to team members as necessary.Places, checks in, and stores orders correctly and safely.Enters invoices and receives orders in a timely manner.Assists in the development of team members and shift leaders.Writes team member schedules for GM review.Assigns additional daily, weekly and monthly duties as needed.Performs opening and closing managerial duties including readiness checklists and cash handling duties.Handles Guest issues or conflicts and reports them to the General Manager immediately.Placing daily orders as needed and actively engages in company communication through email and shift notes.Leads as a standards bearer and promotes a culture of teamwork and caring.Communicate effectively to the General Manager regarding essential information impacting the business.QualificationsTeam player who works well with others.Positive energy with strong desire to learn and grow.Strong communication and leadership skills.Other RequirementsMust be able to stand for up to 10 hours consecutively.Must be able to lift up to 50lbs. Some lifting may be overhead.Must have reliable transportation.This job description includes essential functions and basic duties and is intended to provide guidelines for job expectationsand the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills,and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.