Assistant Manager

McAlister's Deli; Greenfield (IN); Hybrid; USD 42,000 - 56,000; Full time

Job summary

McAlister's Deli in Greenfield, IN is seeking an Assistant Manager to lead daily operations, oversee inventory, scheduling, and staff supervision, and ensure a clean, welcoming dining environment. You will drive service quality and help maintain profitability.

The role requires strong leadership, effective communication, and a team-first mindset as you coach shifts, handle guest issues, and partner with the General Manager on hiring, training, and performance reviews.

Qualifications

• Team player with positive energy and drive to learn and grow.
• Strong communication and leadership skills.
• Ability to train and coach team members across shifts.

Responsibilities

• Lead daily operations and ensure exceptional guest service.
• Oversee inventory, ordering and scheduling processes.
• Coach, develop and evaluate team members and shift leaders.
• Handle guest issues promptly and report to the General Manager.

Skills

Teamwork

Leadership

Communication

Coaching

Job description

# Assistant ManagerGreenfield (103326)## Job DescriptionThe Assistant Manager is a critical part of the restaurant management team, ensuring we provideexceptional service and delicious food in a clean, safe and welcoming environment. The AssistantManager will be responsible for performing all management duties including inventory, ordering,scheduling, interviewing and supervising each shift they work. The Assistant Manager will work a varietyof shifts and will assist, train and coach team members in all positions to ensure an exceptional Guestexperience.Key Duties and Responsibilities* Managing, monitoring, coaching and training team members to ensure operational execution.* Takes ownership in driving sales and repeat Guest visits.* Ensures Guest satisfaction through following the Six Service Standards and PLUS 1 as needed.* Completes weekly inventory duties alongside the General Manager.* Interviews candidates and provides hiring recommendations to General Manager or completes the hiring process for selected team members.* Applies progressive discipline and documents team members relations when needed to ensure company policies, procedures and values are upheld.* Works with General Manager to provide performance reviews and coaching to team members as necessary.* Places, checks in, and stores orders correctly and safely.* Enters invoices and receives orders in a timely manner.* Assists in the development of team members and shift leaders.* Writes team member schedules for GM review.* Assigns additional daily, weekly and monthly duties as needed.* Performs opening and closing managerial duties including readiness checklists and cash handling duties.* Handles Guest issues or conflicts and reports them to the General Manager immediately.* Placing daily orders as needed and actively engages in company communication through email and shift notes.* Leads as a standards bearer and promotes a culture of teamwork and caring.* Communicate effectively to the General Manager regarding essential information impacting the business.Qualifications* Team player who works well with others.* Positive energy with strong desire to learn and grow.* Strong communication and leadership skills.