Assistant Manager

Workstream; Marco Island (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Discussed during interview

Job summary

A fast-casual restaurant chain in Marco Island, Florida, is seeking a Manager to oversee operations, sales growth, and customer service at their café. The ideal candidate will have a minimum of 1 year of managerial experience, proficiency in recruiting and training employees, and a strong understanding of P&L reports. This role focuses on maintaining high standards for customer experience while cultivating relationships within the community through effective marketing strategies.

Qualifications

• Minimum of 1 year of managerial experience in the restaurant or fast-casual field required.
• Experience in recruiting, hiring, training & developing employees.
• Demonstrated ability to manage costs and labor effectively.

Responsibilities

• Monitor sales growth & cost control to ensure profit goals are met.
• Exceed customer expectations to build brand loyalty.
• Execute marketing & local store marketing campaigns.

Skills

Managerial experience

Recruiting and training

Customer service

Operational excellence

Understanding P&L reports

Effective communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

Discussed during interview

Duties & Responsibilities:

• Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.
• Maintains & exceeds customer expectations to build brand loyalty.
• Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.
• Communicates & stays updated on all marketing & promotional materials.
• Executes marketing & sales programs, following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns.

Requirements:

• Minimum of 1 years of managerial experience in the restaurant or fast-casual field required.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house & back of the house.
• Must have a proven track record of managing cost of goods & labor.
• Strong skills in understanding P&L reports & budgets.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Effective verbal & written communication skills.

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made‑to‑order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.