Assistant Manager

Workstream; Boise (ID); On-site; USD 25,000 - 35,000; Full time

Job summary

A fast-casual restaurant in Boise, Idaho is seeking a Crew Member to deliver exceptional customer service and maintain operational excellence. The ideal candidate will have at least 1 year of experience in the restaurant industry, demonstrate leadership potential, and be able to effectively communicate with staff and customers. Responsibilities include food preparation, maintaining brand standards, and marketing initiatives. Join us to inspire a healthier lifestyle and create a fun atmosphere for our customers.

Qualifications

• Minimum of 1 year restaurant or fast-casual experience required.
• Proven ability to train and develop employees.
• Strong customer service experience is essential.

Responsibilities

• Maintain and exceed customer expectations.
• Learn ingredient ordering and scheduling.
• Prepare food and smoothies to brand standards.

Skills

Customer service

Team training and development

Operational excellence

Communication skills

Basic computer skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.

Requirements

• Minimum of 1 years of experience in the restaurant or fast-casual field required.
• Experience training & developing employees, or prior experience working at a Tropical Smoothie cafe.
• Experience providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house & back of the house. Coaching teams accomplish all tasks to brand standards.
• Ability to take direction from a manager and learn the skills necessary to become a manager. Become the best crew member and then coach other crew members to do everything up to brand standards.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Effective verbal & written communication skills.

Duties & Responsibilities

• Maintains & exceeds customer expectations to build brand loyalty.
• Takes training from Manager to learn ingredient ordering and scheduling skills.
• Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards
• Assists all team in preparing food and smoothies to brand standards and assisting with proper stocking.
• Communicates & stays updated on all marketing & promotional materials.
• Helps manager to executes marketing & sales programs, following appropriate guidelines.
• Works with Manager to build café sales by cultivating relationships in the business community & initiating local store marketing campaigns.

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.