Shift Leader

Tropical Smoothie Cafe; Boise (ID); On-site; USD 18,000 - 26,000; Full time

Job summary

Tropical Smoothie Cafe in Boise, Idaho, is seeking a Crew Leader to help run the cafe with enthusiasm and a focus on hospitality. You will oversee crew duties, assist in food and smoothie preparation, operate the POS, and ensure all stations meet brand standards.

The role requires experience as a Tropical Smoothie Cafe Crew Member, legal work eligibility, and the ability to multitask in a fast-paced environment.

Qualifications

• Experienced Tropical Smoothie Cafe Crew Member.
• Legally able to work within State and Federal guidelines.
• Ability to multi-task in a fast-paced cafe environment.

Responsibilities

• Interact with crew members and customers with enthusiasm to uphold Tropitude.
• Deliver unparalleled hospitality to every customer.
• Assist in making food and smoothies, operate the POS, and keep stations clean.
• Ensure stations meet Tropical Smoothie Cafe standards.
• Train and coach crew members per training programs.
• Complete daily tasks using Tropical Smoothie checklists.
• Take on additional duties to run the cafe.

Skills

Customer service

Leadership

Food preparation

Cashier / POS

Cleaning

Tools

Point of Sale system

Job description

ESSENTIAL FUNCTIONS

Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes

Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).

Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.

Knowledgeable and proficient in each position within the cafe, including making food and smoothies, point of sale, and cleaning taks.

Successfully completed the Café Basics Training Program and Certified Trainer Program.

Ensures each station is operating to Tropical Smoothie Cafe’s standards.

Answers questions from crew members during each shift to ensure brand standards are upheld.

Uses Tropical Smoothie checklists to complete necessary daily tasks

Performs any additional tasks necessary to run the cafe.

$13 to $19/hr

Requirements:

REQUIRED EXPERIENCE

Experienced Tropical Smoothie Cafe Crew Member.

Legally able to work within the State and Federal

guidelines.

PHYSICAL REQUIREMENTS

Continuous standing and walking throughout the duration of each shift.

Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out

trash.

Constant face-to-face interactions with crew members and customers.

Safely navigate in a fast-paced cafe environment.

Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

Most shifts are between six to eight hours, but this may vary.

Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and

may have additional opening/closing responsibilities.

Coach Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.

Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.

Fun, fast-paced, upbeat environment with no fryers!

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made our favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.