Assistant Manager

H&S Energy Group; Madras (OR); On-site; USD 38,000 - 46,000; Full time

Job summary

SHELL Gas Station in Madras, OR is seeking an Assistant Manager to support daily store operations and leadership duties. You will help manage staff, ensure POS and back-office systems run smoothly, and address customer concerns with a professional approach.

The role requires strong communication, organizational skills, and the ability to work various shifts to meet business needs while maintaining compliance with labor laws and safety standards.

Qualifications

• Prior Retail or Management experience preferred.
• Ability to reconcile shift reports and understand their purpose.
• Excellent communication skills, both oral and written.
• Ability to organize and prioritize tasks to meet demands, with excellent follow through.
• Ability to identify issues and make the necessary corrections effectively.
• Demonstrate analytical and problem-solving skills.

Responsibilities

• Cover Store Manager duties in their absence, including daily paperwork and approved orders.
• Operate POS and back-office systems confidently.
• Resolve customer issues professionally.
• Assign and monitor shift duties.
• Apply federal, state, and local labor laws to retail.
• Promote safety by enforcing rules.
• Interact professionally with team members.
• May make recommendations on performance; not authorized to hire/fire.
• Perform other duties as assigned.

Skills

Retail management

Customer service

Cash handling

Shift scheduling

EPOS systems

Education

High School Diploma or equivalent

Tools

EPOS systems

Job description

SHELL Gas Station in Madras, OR is looking for an Assistant Manager

1210 SW Hwy. 97, Madras, OR 97741

Position Summary

The Assistant Manager supports the Store Manager with all tasks related to a site’s operation.

Responsibilities And Duties

• Perform select duties and responsibilities of the Store Manager in their absence, for example, submitting daily paperwork, submitting approved orders, creating maintenance tickets, addressing scheduling issues, processing approved price changes, handling customer concerns or complaints
• Demonstrate competent knowledge of Point of Sale and back office systems
• Resolve customer issues in a friendly and professional manner
• Assign and inspect shift duties and responsibilities
• Understand and apply federal, state, and local labor laws as they apply to retail operations
• Assist with promoting a strong safety culture by helping to ensure safety rules and regulations are being followed
• Demonstrate strong ability to manage multiple tasks at one time
• Interact professionally with all team members
• Not authorized to hire, fire, or promote employees but may be asked to make recommendations regarding employee performance and/or disciplinary issues.
• Perform other duties as assigned

Education and Work Experience

• Prior Retail or Management experience preferred
• Ability to reconcile shift reports and understand their purpose
• Excellent communication skills, both oral and written.
• Ability to organize and prioritize tasks to meet demands, with excellent follow through.
• Ability to identify issues and make the necessary corrections effectively.
• Demonstrate analytical and problem-solving skills.

Candidate must be able to work any shift, Sunday – Saturday to support the company’s business needs.

Skill Set

• Experience with analyzing data
• Critical attention to detail
• Outstanding communication and interpersonal abilities
• Leadership Skills
• Problem Solving Skills
• Critical-Thinking Skills

Physical Demands and Work Environment

Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 30 lbs. Proficient hand/eye dexterity is essential to operate cash register (EPOS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather.

The above describes the physical and visual activities commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.