Assistant Manager

Arlington Properties, LLC; Lutz (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Arlington Properties, LLC in Lutz, FL is seeking a hands-on Assistant Manager to support daily operations of a multifamily community. You will help with resident relations, respond to inquiries, process service requests, and help ensure a positive living experience.

You will assist with leasing activities, complete applications, maintain accurate documentation, and support rent collection, basic bookkeeping, and reporting. On-site collaboration with maintenance and marketing teams is essential.

Qualifications

• Experience in multifamily or customer-facing roles.
• Basic financial and administrative tasks such as rent collection and recordkeeping.
• Strong communication and interpersonal skills.
• Organizational and time-management skills.
• On-site availability in Lutz, FL with possible evenings/weekends.
• High school diploma required; post-secondary education in business, real estate beneficial.
• Prior experience in property management or residential leasing preferred but not required.

Responsibilities

• Assist with resident relations: respond to inquiries, address service requests, and maintain a positive living experience.
• Support leasing activities: assist prospective residents, complete applications, ensure accurate documentation.
• Assist with rent collection, payment processing, and basic bookkeeping; support reporting for financial records.
• Coordinate with maintenance staff and ensure compliance with company policies and housing regulations; assist with marketing outreach as needed.

Skills

Property operations

Resident services

Communication skills

Organizational skills

Time management

On-site work

Education

High school diploma

Job description

Company Description

Arlington Properties, LLC is a multifamily real estate company that provides development, construction, and management services focused on delivering value to clients, investors, residents, partners, and local communities. The company manages more than 30,000 apartment homes across over 100 communities. Its footprint spans 15 states, including Alabama, Arkansas, Colorado, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Texas, and Virginia. Team members join a growing, geographically diverse organization committed to quality housing and strong community relationships.

Role Description

The Assistant Manager is a full-time, on-site role located in Lutz, FL, supporting the daily operations of a multifamily apartment community. This role assists with resident relations, including responding to inquiries, addressing service requests, and helping ensure a positive living experience. The Assistant Manager supports leasing activities by helping prospective residents, completing applications, and ensuring accurate documentation. The position also assists with rent collection, payment processing, basic bookkeeping, and reporting to help maintain accurate financial records. Additional responsibilities include coordinating with maintenance staff, supporting compliance with company policies and housing regulations, and contributing to marketing and community outreach efforts as needed.

Qualifications

• Property operations and resident service skills, including experience in multifamily or customer-facing roles and the ability to manage day-to-day community needs.


• Basic financial and administrative skills, such as handling rent collection, payment processing, recordkeeping, and using property management or office software.


• Strong communication and interpersonal skills to interact effectively with residents, prospective residents, team members, and external partners.


• Organizational and time-management skills to prioritize tasks, meet deadlines, and maintain accuracy in a fast-paced environment.


• Problem-solving and conflict-resolution abilities, with a focus on professionalism, fairness, and respect for diverse backgrounds and perspectives.


• Ability to work on-site in Lutz, FL, including occasional evenings or weekends based on community needs.


• High school diploma or equivalent required; post-secondary education in business, real estate, or a related field is beneficial.


• Prior experience in property management or residential leasing is preferred but not strictly required for qualified candidates.