Assistant Manager

Dunkin' | Cadette/Nadreau Network; Lunenburg (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Career growth

Job summary

Dunkin' franchise is seeking an Assistant Manager to direct store operations, oversee a team, and manage financial performance. You will hire and train staff, ensure high guest service, and model professional conduct in all interactions with customers and management.

The role emphasizes profitability, teamwork, and adherence to state and federal labor and health laws, with opportunities for growth within the franchise network.

Qualifications

• Experience leading a restaurant or quick-service team.
• Ability to drive sales and profitability through execution of business plans.
• Knowledge of labor and health laws applicable to fast-food operations.

Responsibilities

• Direct the overall operation of the restaurant and oversee a team.
• Hire, train, and manage Team Members to deliver exceptional guest service.
• Ensure adherence to company policies and standards of performance.
• Model integrity, honesty, and accountability in all actions.
• Drive sales and profitability through effective execution of the business plan.

Skills

Team leadership

Training

Customer service

Communication

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan

• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building

• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management

• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand

• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages

• Awesome team-oriented environment

• Lots of potential for growth within the company for those who work hard