Assistant Manager

Sun Auto Tire and Service; Lincoln (NE); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Closed Sundays

Bi-Weekly pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with 2%

Company Match

Discounted Services on Personal and IM

Advancement opportunities

Job summary

Sun Auto Tire & Service in Lincoln, NE is seeking an Assistant Manager who will oversee selling and promoting all products and services by following the company’s store standards.

Compensation is $50,000 to $70,000 per year plus commissions, with benefits including paid vacation and sick time, Sundays off, health, dental and vision insurance, life insurance, a 401(k) with company match, and advancement opportunities.

Qualifications

• High school diploma or equivalent required.
• Professional appearance and ability to work in a process-driven environment.
• Must have valid driver’s license and be at least 18 years old.
• Prior experience as a Service Advisor is highly preferred but not required.

Responsibilities

• Greet customers professionally in person and by phone.
• Listen to concerns and document service needs with reference to history.
• Recommend services and clearly communicate additional recommendations.
• Provide accurate quotes with cost and completion times.
• Track returns and warranty parts and follow up for customer satisfaction.
• Promote services, parts and accessories as appropriate.

Education

High School Diploma or equivalent

Job description

Overview

If you are a team player with a passion for the automotive industry, we want to hear from you. Join T.O. Haas and take the next step in your automotive career!

The Assistant Manager is responsible for managing, selling and promoting all products and services by following the company’s store standards and expectations.

Compensation: $50,000/Yr. to 70,000/Yr. Plus commissions

Benefits:

• Closed Sundays
• Competitive Bi-Weekly Pay
• Tuition Reimbursement (annually payment)
• Paid Vacation and Sick Time
• 6 Paid Holidays
• Medical, Dental and Vision Insurance
• Life Insurance (Company paid)
• 401(k) Retirement Savings Plan with Company Match
• Discounted Services on Personal and Immediate Family Vehicles
• Opportunity for Advancement!!!

Principal Duties and Responsibilities:

• Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.
• Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
• Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
• Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
• Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
• Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
• Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
• Track all new returns, core returns and warranty parts for individual customers
• Other duties as assigned

Qualifications:

• High School Diploma or equivalent
• Prior experience as a Service Advisor is highly preferred, but not required
• Professional appearance and proven ability to work in a process driven environment
• Possess valid driver’s license
• Must be at least 18 years old
• Ability to work a minimum of five days, including weekends

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.