Department Head

Elder's ACE Hardware; Lenoir City (TN); On-site; USD 28,000 - 35,000; Full time

Job summary

Elder's ACE Hardware in Lenoir City, TN is looking for a Retail Associate to support daily operations by unloading trucks, restocking merchandise, and ensuring excellent customer service. Candidates should have a high school diploma and retail experience.

The role requires strong communication skills, initiative, and the ability to interact effectively with customers and staff. Bilingual (Spanish) capabilities are preferred. Join us in providing top-notch service and a welcoming environment.

Qualifications

• High School diploma or General Equivalency Diploma (GED) preferred.
• Minimum of 6 months-1 year of retail experience.
• Technically proficient in computer systems including related software.
• Bilingual (Spanish) verbal and written communication skills preferred.

Responsibilities

• Help unload incoming trucks and put away merchandise.
• Execute daily operational goals assigned by store manager.
• Restock merchandise displays as needed.
• Respond to radio requests.
• Watch for shoplifters and act accordingly.

Skills

Customer service

Bilingual (Spanish)

Data analysis

Initiative and responsibility

Education

High School diploma or GED

Tools

Computer systems

Job description

Job Details

Job Location: Lenoir City - Dixie Lee - Lenoir City, TN 37772

• Help unload incoming trucks and put away merchandise (as arranged by management).
• Execute the daily operational, day-to-day goals/priorities assigned by store manager move with your “Ace Pace”.
• Remove promotional bin tags from displays/price tags as required.
• Restock merchandise displays as needed, watch end caps and side wings.
• Handle special orders for all non-stock items.
• Never tell a customer no without checking with a manager.
• Watch for shoplifters and act, in line with Elder’s policy, that will discourage shoplifting.
• Excellent customer service and interaction prevents shoplifting.
• Respond to radio requests.
• Other duties as assigned.

Qualifications

• High School diploma or General Equivalency Diploma (GED) preferred.
• Minimum of 6 months-1 year of retail experience.
• Technically proficient in computer systems including related software.
• Gather and analyze data and maintain accurate records.
• Take initiative, assume responsibility, and execute thoroughly.
• Interact with staff at all levels of the organization.
• Bilingual (Spanish) verbal and written communication skills strongly preferred.
• Possess a valid driver license with an acceptable driving record in accordance with company’s insurance carrier’s standards.