Assistant Manager

Ontario Trillium Foundation; Palmer (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking an Assistant Manager to direct restaurant operations and lead the team to deliver exceptional guest service. You will be responsible for hiring, training, and supervising staff while managing the store's financial performance.

You will promote a positive, compliant work environment, uphold brand standards, and drive profitability through execution of the business plan. Growth opportunities are available for ambitious team members.

Qualifications

• Experience leading a team in a fast-paced environment.
• Strong focus on guest service and hospitality.
• Ability to train and motivate employees to perform at a high level.

Responsibilities

• Direct the overall operation of the restaurant.
• Hire and oversee a team of employees delivering guest service.
• Manage the financial performance of the store.
• Drive sales and profitability through business plan execution.
• Foster teamwork through training, communication and relationship building.
• Model professional conduct and adherence to labor laws and company policies.
• Operate with integrity, honesty and accountability.

Skills

Leadership

Customer service

Staff training

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard