Assistant Manager

NORCROSS GROUP; La Tuna (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

NORCROSS GROUP seeks an Assistant Manager in Desert - El Paso, TX to assist the store manager with planning, organizing, training and leadership to hit sales, cost, and guest satisfaction targets.

Responsibilities include scheduling, cost control, training, inventory, and maintaining cleanliness and safety. The role requires strong leadership and customer service focus in a fast-paced Wingstop environment.

Qualifications

• Understand completely all policies, procedures, standards, specifications, guidelines & training programs.
• Meet scheduling requirements and cover all shifts as needed to keep operations uninterrupted.
• Oversee shift leaders to ensure order accuracy and exceptional guest service.

Responsibilities

• Understand completely all policies, procedures, standards, specifications & training programs.
• Meet scheduling requirements and cover shifts as needed to ensure operations go undisturbed.
• Supervise and coordinate with the store manager on achieving sales, cost, and guest satisfaction objectives.
• Inspect equipment daily and maintain temperature logs to ensure safety and quality.
• Ensure deliveries and stock are received correctly and reported for variances.
• Maintain cleanliness and sanitation standards through QSC practices.

Skills

Shift leadership

Guest service

Inventory control

Cost control

Training

Policy adherence

Job description

Job Details: Job Location: Desert - El Paso, TX, Salary Range: $33500.00 - $42000.00Salary, ASSISTANT MANAGER

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

We are looking for excellent assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

Qualifications: DUTIES

• Understand completely all policies, procedures, standards, specifications, guidelines & training programs
• Achieve company objectives in service quality and appearance of the facility through training of employees while creating a positive working environment
• Meet scheduling requirements, cover all shifts where it is needed to ensure operations go undisturbed, Follow up with the store manager for any callouts or no-shows
• Ensure weekly truck delivery are done by the scheduled times, ensuring we are controlling cost by ordering what we need
• Inspect equipment on a daily as well as keeping up with the temp log
• Inspect all products to ensure they have been received in correct unit count and condition and deliveries are followed with receiving policies and procedures. Report any differences with the store manager
• Be always prepared for our QSC ensuring cleanliness, procedure’s and equipment are maintained and are up to standard

SKILLS

• Supervising that shift leads are using correct opening/closing procedures and are adhering to company and labor policies during their time with the shift leader
• Oversee that the shift leaders are committing to their goal of order accuracy and exceptional guest service
• Supervise and control with shift leaders daily and weekly inventory as well as chicken counts and waste
• Ensure the shift lead is controlling their staff to ensure a professional, safe and orderly work environment
• Making sure the shift lead deals with any customer complaint in the correct fashion and takes over if the shift lead is unable to come to a resolution.
• Help fill in a position while daily/ weekly cleaning schedules are met so the shift lead can delegate work out to the crew.