Assistant Manager

Workstream; Kalamazoo (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Freddy's Frozen Custard & Steakburgers in Kalamazoo is seeking a restaurant manager who drives guest satisfaction, coaches staff, and grows the business. You will collaborate with the management team to shape a strategic vision and ensure high-quality food and outstanding service daily.

The role requires leadership experience in full-service or quick-service environments, strong financial awareness, and a proven ability to coach and develop teams in a fast-paced setting.

Qualifications

• Leadership in guest service, team building, and people development.
• Ability to read and understand financial statements, sales reports, and performance data.
• Strong teamwork, coaching, and accountability in a fast-paced setting.
• Excellent time management and prioritization to maintain high quality standards.
• Effective communication with guests and team members.
• Comfort with standard desktop software programs.

Responsibilities

• Lead restaurant operations with focus on guest satisfaction and staff development.
• Collaborate with management to uphold and shape a strategic vision for the restaurant.
• Drive profitability and sales growth through people and process improvements.
• Maintain outstanding food quality and exceptional service in daily operations.

Skills

Leadership Experience

Financial Insight

Team-Oriented Approach

Attention to Detail

Communication

Technical Proficiency

Spreadsheets

Profit Focus

Tools

Desktop Software

Job description

Get your link via SMS for faster job applications.

Freddy's Frozen Custard & Steakburgers Careers and Jobs

Freddy's is seeking managers who are passionate about guest relations, employee development, and business growth.

We are excited to announce an opening for Freddy's with a strong grasp of sales, profit dynamics, and guest satisfaction. In this role, you will collaborate closely with the management team to uphold and shape a strategic vision for the restaurant's future. You will be pivotal in nurturing a culture that guarantees outstanding food quality and exceptional service. Experience in hiring, training, and retaining staff is a significant plus, as is proven leadership through coaching, directing, and motivating your team. A minimum of one year of experience as a shift lead or manager in full-service, casual dining, or quick service restaurants is required.

At Freddy's, you’ll enjoy a fun, fast-paced, and fulfilling work environment where both personal and team development are at the forefront. If you have a dynamic personality and a passion for serving high-quality food with a smile, Freddy's is the ideal place to thrive. Exciting growth opportunities await those who bring pride, exceptional service, and a meticulous attention to detail—the very qualities that drive our success.

Required Skills and Experience:

• Leadership Experience: Previous restaurant management or leadership role with a proven track record in quality guest service, team building, and people development.
• Financial Insight: Familiarity with financial statements, sales/activity reports, or other performance data to measure productivity and achieve goals.
• Team-Oriented Approach: A strong aptitude for learning, coaching, and teamwork; capable of motivating, training, and holding a diverse staff accountability in a fast-paced setting.
• Attention to Detail: Excellent ability to manage time and priorities efficiently while maintaining high-quality standards.
• Communication: Effective communication skills with guests and team members alike.
• Technical Proficiency: Comfortable with standard desktop software programs.
• Additional Desirable Experience: Skills in managing inventory, scheduling, utilizing spreadsheets, labor management, and understanding P&L statements.
• Profit Focus: A consistent drive to enhance profitability and drive sales growth.

Physical Requirements (including but not limited to):

• Flexible Schedule: Ability to work various hours, including days, nights, weekends
• Endurance: Capable of handling up to a 10-hour shift with extended periods of standing or walking.
• Strength: Must be able to lift up to 40 pounds during the workday.
• Mobility: Will require bending, stooping, and occasional use of a ladder.

4615 W Main St, Kalamazoo, MI 49006, USA