General Manager

Workstream; Madison (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay + bonus potential

Meal allowance

Team culture

Paid training

Job summary

Freddy’s Frozen Custard & Steakburgers in Madison, AL is seeking a General Manager to lead guest relations, service quality, and team development while driving long-term growth.

You will inspire a fast-paced, people-centered culture, oversee operations, budgeting, inventory and scheduling, coach staff, and ensure consistent, high‑quality food and hospitality for every guest.

Competitive pay with training, meal allowance, and a supportive culture await the right leader.

Qualifications

• Experience leading guest service and teams in a fast-paced restaurant setting.
• Ability to read financial statements, sales reports, and performance data.
• Aptitude for coaching, teamwork, and staff development in a diverse environment.
• Strong attention to detail and time management in a multi-priority role.
• Effective communication with guests and staff.
• Experience with inventory, scheduling, spreadsheets, and P&L awareness is preferred.

Responsibilities

• Lead guest relations and uphold service quality standards across the team.
• Develop and coach staff to support personal and collective growth.
• Drive profitability and sales growth through effective operations and cost controls.
• Manage schedules, inventory, and labor to meet business needs.

Skills

Guest service leadership

Team building

P&L knowledge

Inventory management

Labor scheduling

Communication skills

Data analysis

Tools

Microsoft Excel

Job description

MANAGEMENT OPPORTUNITIES: Freddy's is looking for managers who are passionate about guest relations, employee development, and business growth.

Presently seeking candidates for a General Manager position to lead the service and quality expectations of the team. Provide a fun, fast paced, and fulfilling work environment for team members with interest in development of self and team members to meet long term growth goals.

If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you!

About Our Concept:

Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service. Enjoying great food does not mean your meal has to be cooked before you order. At Freddy’s Frozen Custard & Steakburgers, your meal is prepared fresh, after to you order it. The genuine hospitality, family-friendly atmosphere and classic menu favorites seamlessly combine to create a timeless dining experience guests of all ages enjoy.

Benefits:

• Competitive pay based on experience with Bonus potential
• Meal allowance for personal or work use
• Amazing culture centered on the Team and Family friendly hours
• Paid Training

Physical Requirements (including but not limited to):

• Available to work a variety of hours to include days, nights, and weekends.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during the course of a workday.
• Will require bending, stooping, and occasional use of a ladder.

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building, and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching, and teamwork; ability to motivate, train, and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guests and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management, and knowledge of P&L’s is desired
• Always focused on profits and sales growth

TBD