Assistant Manager

INDUS ADMINISTRATIVE SERVICES LLC; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Indus Management Group in Houston seeks an Assistant Manager to support the Property Manager in daily operations. You will oversee financial management, ensure delinquency collection, and maintain resident ledgers, while spearheading property maintenance and turnovers.

The role requires strong English/Spanish communication, proficiency with MS Office, and familiarity with property management software (Entrata a plus).

Qualifications

• Education: High School or GED.
• Experience: Minimum two years in multi-family property management.
• License: Valid State Driver’s License.

Responsibilities

• Serve as Second-in-Command for the property in the absence of the Property Manager.
• Assist with recruitment, onboarding, training, and development of onsite staff.
• Oversee accounting functions including financial records and resident ledgers.
• Communicate with residents and ensure delinquency is collected timely.
• Conduct financial move-outs and process deposits/refunds with corporate.
• Respond to inquiries from prospects and residents about services.
• Lead make-readies and supervise turnover.
• Coordinate work orders with staff or vendors and monitor rehab projects.

Skills

Bilingual English/Spanish

Interpersonal & customer service

MS Office proficiency

Entrata knowledge

Leadership of onsite staff

Fair Housing & safety knowledge

Education

High School or GED

Tools

Entrata

Property management software

Job description

Description

Indus Management Group is a property management company in Houston specializing in renovating and restoring distressed multifamily properties. With our first acquisition in 2002, Indus Management Group currently manages 38 apartment complexes in the Houston area. We specialize in the Class B & C property space, with over 10,000 units under management. Our goal has always been and continues to be to convert distressed properties into uplifted communities.

Job Summary:

The Assistant Manager supports the Property Manager in the management of day-to-day operations. They oversee the financial management of the property by ensuring that delinquency is collected, and records are kept up to date. They, additionally, spearhead property maintenance by ensuring that work orders and make-readies are completed efficiently.

Minimum Qualifications:

Education: High School or GED

Experience: Minimum two (2) years of related property management experience with multi-family

License/Certification(s): Valid State Driver’s License

Knowledge/Skills/Abilities:

• English/Spanish fluency
• Effective interpersonal relationships, communications, and customer service skills
• Technologically savvy; Proficient with Microsoft Office Suite; some experience using property management software preferred (proficiency with Entrata is a plus)
• Demonstrates the ability to lead onsite property management employees
• Knowledge of applicable federal, state, and city regulations involving Fair Housing, health and safety policies and procedures, and other aspects of residential, and multi-family property management

Requirements

Principal Responsibilities:

• Serves as Second-in-Command for property in the absence of the Property Manager
• Assists with the recruitment, onboarding, training, and development of onsite employees
• Oversees administration of accounting functions for the property including maintenance of financial records and resident ledgers
• Communicates with all residents and ensures that delinquency is collected in a timely manner through regular notices, lockouts, and evictions as required
• Conducts financial-move-outs by walking apartments and ensuring deposits are effectively processed
• Processes all deposit and refund requests by collaborating with the corporate office for execution
• Responds to inquiries from prospects and current residents regarding property services, accounts, etc.
• Leads make-readies process and walk units to ensure turnover is completed in a timely fashion
• Manages maintenance department and coordinates work order requests with appropriate staff or vendors
• Monitors rehab projects on property and ensures timely execution
• Other duties as assigned

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.