Assistant Manager

IHOP; Florida; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401K with up to 4% employer match

Competitive pay

Career Development opportunities

Paid Time Off – 2 weeks in year one

Job summary

IHOP is seeking an Assistant Manager to support the General Manager in running daily operations and building a high-energy team focused on exceptional guest experiences. You will balance front-of-house hospitality with back-of-house efficiency to drive profitability and uphold IHOP's brand standards.

Responsibilities include coaching and developing staff, managing schedules, controlling costs, and engaging guests with tact and professionalism.

Qualifications

• Leadership or supervisory experience preferred.
• Strong interpersonal and guest service focus.
• Excellent time management in a high-volume environment.
• Comfort using multiple administrative systems.

Responsibilities

• Lead and mentor a hospitality team to deliver consistent service.
• Assist GM with daily operations and scheduling to maximize profitability.
• Engage with guests to manage expectations and ensure satisfaction.
• Uphold food safety, sanitation, and brand standards.

Skills

Dynamic Leadership

Exceptional Communication

Operational Agility

Leadership Experience

Technical Skills

Job description

As our Assistant Managers you provide support to the General Manager with running daily operations, cultivating a high-energy environment where exceptional guest experiences and seamless teamwork thrive. You will lead with passion, championing both front-of-house hospitality and back-of-house operational excellence to maximize profitability and elevate our brand.

Key Leadership Responsibilities

• Team Building and Coaching: Recruit, hire, and mentor a passionate hospitality team, fostering a service culture and developing a high-performance team.
• Financial Management: Maintain focus on the financial performance of the business unit through effective scheduling, inventory control, and cost control measures.Driving and supporting sales initiatives and profitability.
• Guest Hospitality: actively engaging with guests and handling guest reactions and expectations with tact and professionalism.
• Quality Control: Inspire a culture of excellence in food preparation, strict food safety, and optimal sanitation standards.
• Culture & Accountability: Foster a positive work culture while fair-mindedly upholding restaurant policies and performance standards.

Required Skills

• Dynamic Leadership: Ability to lead, inspire a team, and keep cool under high-volume pressure.
• Exceptional Communication: Solid interpersonal skills rooted in empathy, customer service, and team engagement.
• Operational Agility: Organization and time management skills to navigate shifting priorities fluidly.
• Experience:Some leadership or supervisory experience preferred.
• Technical Skills: Comfortable managing administrative tasks using a variety of technical systems.

What we offer:

• A Flexible Schedule and a 5-day work week
• Competitive pay
• Comprehensive benefit options including 401K with up to 4% employer match
• Career Development opportunities
• Paid Time Off – eligible for 2 weeks of PTO as of the first year of employment

EEO Employer

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –