Overview
This DEPARTMENT MANAGER position is for a restaurant owned and operated by The Koury Family of McDonald’s Restaurants, an independent franchisee separate from McDonald’s USA. The role will report directly to the franchisee and is responsible for managing shift leadership, training, food safety, inventory, and other business operations as outlined below.
Responsibilities
- Lead shifts every week, ensuring customers receive a fast, accurate, safe, and friendly experience.
- Manage assigned systems such as Training, Food Safety, and Inventory Management.
- Set goals, delegate tasks to teams, follow up, and report results to the team and other managers.
- Guest Service Department Manager: oversee crew and managers to deliver a great customer experience, implement sales promotions, train staff in service procedures, and maintain organized Front Counter, McCafé, and Drive-Thru areas.
- Kitchen Department Manager: ensure the restaurant delivers high-quality food within service times, controls food cost, trains kitchen staff in production procedures and new menu items.
- People Department Manager: hire qualified crew, train them to McDonald’s standards, schedule them to meet sales and profit goals, conduct a "Best First Week" orientation, and recognize and motivate staff throughout their tenure.
Qualifications
- Previous McDonald’s Management experience required.
- Preferred but not required training in Leadership Transitions (LT), Food Safety, and OTP; training will be provided if not completed.
- Positive team player with flexible schedule and passion for a fast-paced environment.
- Must be 18 years or older.
Benefits
- 15–25 days paid vacation
- Education through Archways to Opportunity: opportunities to earn a high school degree, college tuition assistance, and English as a second language classes (for approved candidates)
- Medical, dental and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term Disability, life and accident insurance
- Service Awards
- Employee Resource Connection
- Adoption Assistance
Employment Information
By applying to this position, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. All employment matters—including hiring, firing, discipline, supervision, staffing, and scheduling—are the sole responsibility of the franchisee. McDonald’s USA will not receive a copy of my application or be involved in any employment decisions. I acknowledge that my information will be forwarded only to the franchisee organization for processing and evaluation.