Assistant Manager

Dunkin' | The Mongeon/Lopes Group; Fall River (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full time hours available

Company matched 401K Plans

Full time health benefits

Job summary

Dunkin Donuts is seeking an Assistant Manager to direct the restaurant's overall operation, from hiring and supervising a team to delivering guest service and managing financial performance.

The role emphasizes driving sales, creating a positive work environment through training and teamwork, and upholding professional conduct, policies, and integrity in all interactions.

Qualifications

• Experience directing a restaurant operation.
• Ability to hire, train, and supervise staff.
• Strong focus on guest service and operational excellence.

Responsibilities

• Drive sales and profitability through effective execution of the business plan.
• Create a positive environment by fostering teamwork through training and communication.
• Maintain professional conduct with guests, team members, and management.
• Serve as a role model by upholding labor laws and Dunkin Donuts policies.
• Operate with integrity, honesty, and accountability in all situations.

Skills

Team Leadership

Customer Service

Hiring

Training

Financial Understanding

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. We love building long-term relationships with our employees and we strive to help them grow within our business!

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin Donuts brand
• Work with integrity, honesty and accountability in all situations

Benefits

• Full time hours available
• Company matched 401K Plans
• Full time employees are eligible for health benefits