Assistant Manager

Apartment Management Consultants; Denver (CO); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Vacation & Sick Time

Health and Wellness Programs

401(k) & Roth IRA with advisor support

9 paid holidays per year

Employee referral incentives

Bonus and commission opportunities

Rent discount program

Professional development training

Comprehensive insurance coverage

Job summary

Apartment Management Consultants (AMC) is seeking an Assistant Manager in Denver to support the Community Manager in overseeing financial and operational aspects of the community. Compensation includes full time hourly pay with benefits and incentive programs.

Responsibilities include managing files, handling resident requests, processing payments and move-outs, and interacting with legal counsel during eviction processes. Strong customer service and organizational skills are essential.

Qualifications

• Customer service experience required.
• At least 6 months in property management or a related field.
• Strong written and verbal communication skills with attention to detail.

Responsibilities

• Oversee file management and run assigned reports.
• Provide courteous responses to resident requests using sales techniques where appropriate.
• Collect monies due and oversee evictions, skips, and move-outs by walking units to evaluate occupancy.
• Communicate with outside legal counsel during eviction processes.
• Finalize move-in/out and renewal files and enter data into property management software.
• Maintain knowledge of lease terms, unit specs, and market conditions.

Skills

Customer service experience

Strong written and verbal commun.

Strong organization skills

Job description

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a thriving culture that encourages collaboration, innovation, and advancement. AMC offers competitive compensation, benefits, and incentive programs.

Assistant Manager

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of the community.

Responsibilities

• Oversee file management and run assigned reports
• Utilize proper customer service and sales techniques; provide an efficient, courteous response to all resident requests
• Collect all monies due and oversee audit evictions, potential skips, and move‑outs by walking units to evaluate occupancy
• Communicate with outside legal counsel during the eviction process
• Finalize move‑in/out and renewal files and enter data into property management software
• Oversee resident renter’s insurance procedure
• Collect deposits and process future residents’ applications
• Ensure target apartments are ready for showing and maintain a clean workspace
• Maintain thorough knowledge of lease terms, unit specifications, availability, market conditions, and company/community policies; understand required application information, screening process, policies, and procedures
• Maintain contact with apartment locator services and local businesses
• Conduct competitive property research and outreach marketing
• Develop and maintain resident retention programs
• Report unusual or extraordinary circumstances regarding the property or residents
• Maintain a professional appearance and conduct at all times

Requirements

• Customer service experience
• At least 6 months experience in the property management industry
• Strong written and verbal communication skills
• Ability to remain professional and courteous in a fast‑paced environment
• Strong organization skills and attention to detail

Compensation & Benefits

Full‑time: $26.00 to $28.00 per hour

• Vacation & Sick Time for full- and part-time employees
• Health and Wellness Programs
• Empower 401(k) and Roth IRA with free financial advisors and employer match
• 9 paid holidays per year
• Employee referral incentives
• Bonus and commission opportunities
• Employee rent discount program
• Professional development training
• Medical, dental, vision, life, accident, critical illness, hospital indemnity, and short‑term disability coverage available

*Outlined benefits are subject to change and may vary based on location or employee status*

Equal Opportunity Employer

AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, or genetic information. Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified applicants with arrest or conviction records will be considered for employment. Only qualified candidates will be contacted.