Assistant Manager

Arby's, Inc.; DeForest (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

A popular fast-food restaurant in DeForest, Wisconsin is seeking an Assistant Manager to support the General Manager in overseeing the restaurant operations. The ideal candidate will have strong communication skills and experience in customer service, as well as the ability to work in a fast-paced environment. The position includes responsibilities such as staffing, training, and maintaining quality standards, while working 10-hour shifts that require lifting and standing for extended periods.

Qualifications

• Must be able to lift 25 to 40 pounds.
• Ability to stand for long periods.
• Effective verbal and written communication skills.

Responsibilities

• Assist the General Manager in managing restaurant operations.
• Ensure staffing, training, and record-keeping are maintained.
• Uphold guest service and product quality standards.

Skills

Effective communication

Team management

Customer service

Bookkeeping

Problem-solving

Job description

Assistant Manager

It starts with you.

You bring the enthusiasm, passion and desire to delight each guest. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success. Every one of our team members takes pride in the product, service and experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing and delighting each and every guest.

Candidates should exhibit the following behaviors:

The Assistant Manager is second in command of an Arby's restaurant and is responsible for assisting the General Manager (GM) in managing the overall operations of the unit. Responsibilities include staffing, training, record keeping, guest service, product quality, cleanliness, safety, regulatory compliance and adequate performance on all financial and operational measures. Assistant Managers typically work 10-hour shifts, standing most of the time. The position requires the ability to lift 25 to 40 pounds and the use of motion that entails pushing, pulling, stretching, reaching, bending, and continuous bilateral use of fingers and wrists. An Assistant Manager must be able to communicate effectively and professionally through verbal and written means with employees, supervisors, guests, and vendors. The Assistant Manager must also be able to accurately complete manual and computer-based bookkeeping, paperwork, and other record keeping; and monitor and maintain quality, service, cleanliness, and safety standards.