Assistant Manager

Arby's - Southern Hospitality; Auburn (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Arby's in Auburn, Alabama is seeking an Assistant Manager to support the General Manager in daily operations and guest experience. You will lead staffing, training, and quality control, ensuring cleanliness, safety and regulatory compliance while maintaining strong financial performance.

You're expected to communicate professionally, supervise team performance during 10-hour shifts, and contribute to delivering warm hospitality and a high-energy service environment.

Qualifications

• Experience in hospitality management or supervisory role preferred.
• Ability to lead a team and deliver consistent guest experiences.
• Strong communication and organizational skills.

Responsibilities

• Assist the GM in managing daily unit operations, including staffing and scheduling.
• Ensure guest service excellence, product quality, cleanliness and safety standards.
• Complete manual and computer-based record keeping and monitor financial and operational performance.
• Communicate effectively with employees, supervisors, guests and vendors.

Skills

Staffing

Training

Guest service

Safety compliance

Job description

It starts with you.

You bring the enthusiasm, passion and desire to delight each guest. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success. Every one of our team members takes pride in the product, service and experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing and delighting each and every guest.

Candidates should exhibit the following behaviors:

The Assistant Manager is second in command of an Arby's® restaurant and is responsible for assisting the General Manager (GM) in managing the overall operations of the unit. Responsibilities include staffing, training, record keeping, guest service, product quality, cleanliness, safety, regulatory compliance and adequate performance on all financial and operational measures. Assistant Managers typically work 10-hour shifts, standing most of the time. The position requires the ability to lift 25 to 40 pounds and the use of motion that entails pushing, pulling, stretching, reaching, bending, and continuous bilateral use of fingers and wrists. An Assistant Manager must be able to communicate effectively and professionally through verbal and written means with employees, supervisors, guests, and vendors. The Assistant Manager must also be able to accurately complete manual and computer-based bookkeeping, paperwork, and other record keeping; and monitor and maintain quality, service, cleanliness, and safety standards.