Assistant Manager

PETES TIRE BARNS INC; Danbury (CT); On-site; USD 30,000 - 34,000; Full time

Job summary

PETES TIRE BARNS INC in Danbury, CT is hiring for a Full-Time Tire Shop Associate. You will support the store manager, oversee daily operations, and help train and supervise employees.

You will handle scheduling, billing, inventory, and customer interactions, while performing tire changes and front-desk duties as needed. A dependable, team-oriented candidate will excel in this role.

Qualifications

• Assist store manager and train/coach employees.
• Schedule employees, track time-clock reporting, and assign work.
• Interact with customers; recommend products and scheduled service.
• Process paperwork and use company systems for billing and inventory.
• Act as shop foreman and service writer.
• Answer phones and perform tire changes.
• Provide hands-on support to the front desk.
• Cash out customers and support tire deliveries.
• Read and interpret safety rules and maintenance instructions.
• Possess basic mathematical skills.
• Basic computer skills; training provided.
• Communicate with customers, employees and vendors by phone, email, and text.
• Perform duties of tire technician when needed.

Responsibilities

• Support store manager during absences and assist in daily operations.
• Collaborate with the store manager on training, coaching and supervising employees.
• Assist with scheduling, time-keeping, and assigning work to staff.
• Interact with customers, recommend products and schedule services.
• Handle paperwork, billing, and inventory using company systems.
• Serve as shop foreman and service writer when needed.

Skills

Customer service

Communication

Team collaboration

Scheduling

Cash handling

Basic math

Computer skills

Education

High School Diploma or Equivalent

Tools

POS systems

Billing software

Inventory management

Job description

Job DetailsJob Location: Danbury - Danbury, CT 06810Position Type: Full TimeSalary Range: $22.00 - $25.00 Hourly

Requirements

• Ability to support many functions, including filling in for the store manager during absences


• Collaborate with Store Manager on the daily operations of the store and in the training, coaching, and managing of employees


• Assist with scheduling employees, completing time-clock reporting, and assigning work


• Interact with customers, recommend products and scheduled service


• Process paperwork and utilize company computer systems to help maintain proper billing and inventory


• Act as a shop foreman and as a service writer


• Answer phones, assist customers, and perform tire changes


• Provide hands-on support to front desk


• Cash out customers and support and conduct tire deliveries


• Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals


• Possess basic mathematical skills


• Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form


• Computer skills: Basic computer skills; training will be provided as needed


• Communication skills: Must be good at communicating with customers, employees and vendors in person, on the phone and via electronic tools such as e-mail and text messaging


• Perform duties of tire technician when needed

Physical Demands

Exerts 75 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), handles (seizing, holding, grasping, turning, or working with hands), and identifies and distinguishes colors. Occasionally climbs (ascends or descends ladders, stairs, ramps, and the like), balances. Occasionally stoops (bending the body downward and forward by bending at the waist, legs and spine), and kneels (bending the legs at knee to come to rest on knee or knees).

Statement of Other Duties

This document describes the major duties and responsibilities for this job and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.

Qualifications

• Driver's License & clean driving record required


• Minimum of 3 years in the tire industry required


• Minimum of 3 years of customer service experience preferred


• High School Diploma or Equivalent preferred