Assistant Manager

Dunkin' | Coffee Grinder Donuts Inc; South Stoughton (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking an Assistant Manager to oversee store operations, drive sales, and lead a team to deliver exceptional guest service. You will manage hiring, training, and daily execution of the business plan in a fast-paced environment.

Success requires strong leadership, excellent communication, and the ability to uphold Dunkin standards while maintaining a positive, compliant workplace.

Qualifications

• Proven leadership and ability to manage a team.
• Strong customer service orientation and problem-solving skills.
• Experience driving sales and profitability in a retail/food-service setting.

Responsibilities

• Direct the overall operation of the restaurant and oversee daily activities.
• Hire and supervise a team of employees delivering exceptional guest service.
• Manage financial performance and budgeting for the store.
• Enforce policies and brand standards, ensure compliance with labor and health laws.

Skills

Team leadership

Customer service

Sales & profitability

Training & development

Communication

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard