Assistant Manager

Workstream; City of Troy (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Zaxby’s is seeking experienced restaurant management personnel for a fast-paced, fast-casual setting. Must have a flexible schedule; nights and weekends required.

The role emphasizes guest service, team leadership, and daily store operations. Ideal candidates bring 5+ years in restaurant management, the ability to open holidays, a strong sense of urgency, conflict resolution skills, servant leadership, and flawless attendance.

Qualifications

• 5+ years of restaurant management experience.
• Ability to work all shifts and open holidays.
• Sense of urgency.
• Conflict resolution skills.
• Servant Leadership mentality.
• Overall desire to do the most good, for the most amount of people.
• Flawless attendance record.

Responsibilities

• Hands-on position
• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Accurately complete orders and guest transactions
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Maintain guest areas including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Keep work areas clean and organized
• Manage all personnel on each shift, including cashiers and cooks.
• Inventory management: the management of food costs.
• Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.
• Hiring and scheduling staff to provide quality guest experience while managing labor expense.
• Insure that daily cash drawers, safe and credit cards are balanced.
• Operate the store to meet or exceed budgeted operating goal.
• Insure that all product quality standards are met.
• Create an environment of quality within your store.
• Lead a team and coach the performance of others.

Skills

Restaurant management

Flexibility scheduling

Sense of urgency

Conflict resolution

Servant leadership

Attendance

Team leadership

Job description

Hungry For A Great Career?

MUST HAVE OPEN AVAILABILITY

To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food.

To our team members, Zaxby's is a family.

Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.

Job Qualifications

MUST HAVES:

• 5+ years of restaurant management experience
• Ability to work all shifts and open holidays
• Sense of urgency
• Conflict resolution skills
• Servant Leadership mentality
• Overall desire to do the most good, for the most amount of people
• Flawless attendance record

Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

• Hands-on position
• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Accurately complete orders and guest transactions
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Maintain guest areas including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Keep work areas clean and organized

Capabilities Requirement:

• Manage all personnel on each shift, including cashiers and cooks.
• Inventory management: the management of food costs.
• Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.
• Hiring and scheduling staff to provide quality guest experience while managing labor expense.
• Insure that daily cash drawers, safe and credit cards are balanced.
• Operate the store to meet or exceed budgeted operating goal.
• Insure that all product quality standards are met.
• Create an environment of quality within your store.
• Lead a team and coach the performance of others.

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.