Assistant Manager

Phoenix Partners; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee dining discounts

Job summary

Boathouse Bar & Grill and Sojourners at Hartsfield-Jackson Atlanta International Airport seek an Assistant General Manager to lead daily operations, inspire a diverse team, and deliver exceptional guest experiences at high volume, full-service venues.

You’ll partner with the General Manager, manage labor costs and budgets, coach staff, ensure health and safety standards, and help design seasonal menus and events. The role offers a competitive salary and comprehensive benefits.

Qualifications

• 3+ years of leadership experience in a high-volume, full-service restaurant.
• Proven ability to lead diverse teams with empathy and authority.
• Strong understanding of restaurant financials, including P&L management.

Responsibilities

• Oversee front and back-of-house operations with a focus on guest experience.
• Lead, coach, and develop team members to drive accountability and excellence.
• Delegate tasks across teams, ensuring clear direction in high-pressure environments.
• Monitor labor costs, inventory, and budgets to meet financial goals.
• Ensure health, safety, and sanitation standards at all times.
• Collaborate with GM to execute promotional events and seasonal menus.
• Step in as acting GM when needed and support leadership decisions.

Skills

Leadership

Guest service

P&L management

Communication

Team coaching

Conflict resolution

Job description

Who We Are

Boathouse Bar & Kitchen and Sojourners are two distinctive dining destinations located at Hartsfield-Jackson Atlanta International Airport. Together, they deliver exceptional food, beverage, and hospitality experiences to travelers from around the world. From fresh seafood, Southern-inspired favorites, and handcrafted cocktails to elevated American cuisine and welcoming service, our restaurants are committed to creating memorable guest experiences in one of the world’s busiest airports.

The Impact You’ll Make

As our Assistant General Manager, you’ll be the heartbeat of our daily operations—leading with empathy, precision, and a passion for service. You’ll inspire and guide our team, ensure every guest leaves delighted, and help shape the culture that keeps both our team members and customers coming back. Your leadership will directly influence our reputation, profitability, and the growth of our people.

What You’ll Do

• Partner with the General Manager to oversee all front and back-of-house operations, ensuring smooth service and exceptional guest experiences
• Lead, coach, and develop team members—fostering a culture of accountability, respect, and continuous improvement
• Delegate tasks effectively across all team members, ensuring clear direction in high-pressure kitchen environments
• Identify and resolve issues swiftly, applying sound judgment to minimize disruptions and ensure smooth operations and a top-tier customer experience
• Monitor and manage team performance by setting clear goals, providing regular feedback, and implementing development plans to drive continuous improvement and operational excellence
• Monitor and manage labor costs, inventory, and operational budgets to meet financial goals
• Ensure compliance with health, safety, and sanitation standards at all times
• Handle guest feedback with professionalism, turning challenges into opportunities for loyalty
• Assist in creating and executing promotional events and seasonal menus
• Step in as acting GM when needed, making confident, informed decisions

What You’ll Bring

• 3+ years of leadership experience in a high-volume, full-service restaurant
• Proven ability to lead diverse teams with empathy and authority
• Strong understanding of restaurant financials, including P&L management
• Excellent communication and conflict-resolution skills
• A passion for hospitality and a drive to exceed expectations
• Exhibits a hands‑on leadership style, actively collaborating with the CEO, general manager, and the broader management team, ensuring alignment on business goals, operational excellence, and team development

Why You’ll Love It Here

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Paid time off
• Employee dining discounts
• Professional team with a small, family-like environment
• Fun, energetic atmosphere serving guests from all over the world
• A supportive, team‑first culture where your ideas are valued and your contributions are appreciated

Boathouse Bar & Grill and Sojourners are two distinctive dining destinations located at Hartfield-Jackson Atlanta International Airport. Together, we deliver exceptional food, beverage, and hospitality experiences to travelers from around the world. From fresh seafood, Southern-inspired favorites, and handcrafted cocktails to elevated American cuisine and welcoming service, our restaurants are committed to creating memorable guest experiences in one of the world’s busiest airports.