Assistant Manager

Kens Appliance and Service LLC; Ames (IA); Hybrid; USD 38,000 - 52,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Manager for a hybrid role in Ames. This position involves overseeing daily operations, managing a talented team, and ensuring exceptional customer service in a major appliance sales and service environment. The ideal candidate will possess strong leadership and organizational skills, along with a knack for problem-solving and decision-making. If you are passionate about the appliance service industry and ready to take on a pivotal role in a dynamic team, this opportunity is perfect for you. Join a company that values innovation and customer satisfaction, and help shape the future of appliance sales and service.

Qualifications

• Strong leadership and team management skills are essential.
• Experience in customer service and problem-solving is crucial.
• Problem-solving and decision-making abilities.
• Organizational and time management skills.
• Knowledge of inventory management and scheduling.
• Experience in the appliance repair or service industry is a plus.

Responsibilities

• Oversee daily operations and manage staff effectively.
• Handle customer inquiries and assist with administrative tasks.
• Handle customer inquiries and service requests.
• Assist with administrative tasks and reporting.

Skills

Leadership

Team Management

Customer Service

Problem-solving

Decision-making

Communication

Interpersonal Skills

Organizational Skills

Time Management

Inventory Management

Scheduling

Job description

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Manager and partial owner of Kens Appliance a Major Appliance Sales and Service Store

Company Description

Role Description

This is a full-time hybrid role for an Assistant Manager at Kens Appliance and Service LLC. The Assistant Manager will be responsible for overseeing daily operations, managing staff, handling customer inquiries, and assisting with administrative tasks. This role is primarily located in Ames.

Qualifications

• Leadership, Team Management, and Customer Service skills
• Problem-solving and Decision-making abilities
• Excellent Communication and Interpersonal skills
• Organizational and Time Management skills
• Knowledge of inventory management and scheduling
• Experience in the appliance repair or service industry is a plus

Seniority level

Mid-Senior level

Employment type

Full-time